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1. Where can I park my car?
2. When and where do I pick up my race packet?
3. Can I exchange my t-shirt for a different size?

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1. Can Allen Animal Services trap, move or kill the wildlife roaming my neighborhood?
2. Why don’t coyotes and bobcats stay away from populated areas?
3. Will coyotes or bobcats eat my pet?
4. Will coyotes or bobcats hurt my children?
5. What should I do if I see a coyote or bobcat?
6. I hear coyotes howling every night – and it sounds like there are dozens of them! Isn’t it dangerous to have a pack of coyotes so close to humans?

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1. What is a bond election?
2. How does municipal bond funding work?
3. How are projects selected for bond funding?
4. Will this bond election raise the City tax rate?
5. Why does the City use bond debt to fund projects?
6. How long will it take to repay bond debt money?
7. How much will the interest be for bond debt on proposed projects?
8. Does the City have to use bond debt to build new improvements?
9. How is the tax rate affected if voters do not approve bond funding?
10. What are some examples of existing community projects/enhancements that were funded by bonds?
11. Does the City fund school facilities like the football stadium?
12. How were bond projects selected?

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1. What is CSS?
2. How do I register in CSS?
3. Why can't I find my address when I search for it?
4. How do I know when I need to make a payment?
5. Why can’t I add the owner / co-applicant / etc. as another contact in CSS?
6. How do I pay my fees?
7. I’m the owner / co-applicant / etc. Why can’t I see any invoices for my submittals?
8. How can I print my permit?
9. Can I use any web browser with CSS?
10. How will I know if the permit I am applying for is within the city limits, the ETJ or outside?
11. CSS says my account has been locked out because I entered the wrong password. What do I do?
12. How do I add additional contacts to my permit?
13. My trade contractors have changed; how do I change them on my permit?
14. How do I cancel a building inspection through CSS?
15. How do I request a Certificate of Occupancy inspection?
16. I applied for the wrong permit in CSS. What do I do?
17. How do I schedule an inspection in CSS?
18. How to check the status of an inspection
19. How to check the status of a plan review

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1. How do I schedule a virtual inspection?
2. How should I prepare for my virtual inspection?
3. Do I need to download an app like Skype or Zoom, or have FaceTime installed for my virtual inspection?
4. When will I know if my inspection is approved?
5. What if my inspection fails?

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1. How soon after filing a complaint will an inspection be performed?
2. I would like the inside of my apartment inspected, why won’t an inspector come inside?
3. How long will it take to resolve a violation found during an inspection?
4. Can I file an anonymous complaint?
5. What happens if the violation is not corrected after the inspector has instructed the property owner to do so?
6. Who is responsible for correcting the violations?
7. Can the City get me out of my lease?
8. Does the City test for mold?

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1. Who determines whether my sidewalk qualifies for cost-shared repairs?
2. What if my sidewalk does not qualify for cost-shared repairs?
3. My sidewalk qualifies for shared cost by the City. What happens next?
4. My sidewalk qualifies for shared cost, but I prefer to hire my own contractor. What next?
5. How does the City determine which contractor to use for cost-shared sidewalk repairs?

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1. How do smart meters work?
2. Who can see the details of my water use?
3. How does the meter sense for leaks?
4. Am I charged extra for the smart meter?
5. Can the City of Allen use water meter data to enforce watering restrictions or issue citations?
6. Do smart meters measure both water and wastewater use?
7. Do smart water meters emit radio frequencies? If so, what is the impact?
8. With a smart meter, am I able to turn off my water at the main valve?
9. Why did I receive a leak alert?

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1. What is the speed limit when there are no speed limit signs?
2. Is it possible to change the speed limit on a particular street?
3. How would I make a request to have a traffic signal or stop sign installed?
4. Can I ask for a speed limit sign to be installed in alleys?
5. Who fixes the streetlights in our community?
6. How does a signal operate? Is a specific signal operating correctly?
7. How are signals synchronized?
8. Why do I have to wait so long after I stop at a specific signal?
9. How do I find how much traffic flow is at a specific location?
10. Are Stop signs effective as a tool for speed control?
11. Does the City install Speed Bumps (Road Humps) to control speeding problems on residential streets?
12. How does a pedestrian signal work?

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1. SMART Irrigation Controller Rebates
2. Pressure-Reducing Valve (PRV) Rebates
3. Rain and Freeze Sensor Rebates
4. Rain Barrel Rebates
5. Low-Flow Toilet Rebates
6. Water-Efficient Washing Machine Rebates

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1. Bulky/large items
2. Chemicals/cleaning supplies
3. Construction materials
4. Medications/medical waste
5. Yard waste
6. Appliances
7. Batteries
8. Light bulbs
9. Aluminum foil/dishes
10. Ammunition
11. Animal waste
12. Cans
13. Cooking oil
14. Electronics/televisions
15. Fireworks/explosives
16. Furniture/mattresses
17. Food waste
18. Glass
19. Household items
20. Mercury thermostats
21. Paint/varnish
22. Plastic bags
23. Paper
24. Plastics
25. Propane tanks
26. Styrofoam
27. Tree branches/brush

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1. How do I apply for a job with the City of Allen?
2. If I can't access the online application, what should I do?
3. I want to apply for more than one position. Do I need to fill out a separate application for each job?
4. Can I submit my resume instead of completing the job application form?
5. Will I be informed if I did not get the job I applied for?
6. How do I know when you’re recruiting for a specific job?
7. What is CJIS and why is it a requirement for some positions with the City of Allen?
8. Does the City of Allen participate in E-Verify?

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1. How soon after filing a complaint will an inspection be performed?
2. How long will it take to resolve a violation found during an inspection?
3. Can I file an anonymous complaint?
4. What happens if the violation is not corrected in the timeframe given for compliance?
5. Who is responsible for correcting the violation?
6. Can the City get me out of my lease?

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1. Do I have to create an account to use the MyAllen app?
2. How do I create or change my username and/or password?
3. What should I do if I have username and/or password problems?
4. I registered for trash/recycling reminders but am not getting them. Why?
5. What is the difference between “anonymous” and “confidential” requests?
6. How do I report a problem or bug with the MyAllen app?
7. My older version of the MyAllen app isn't working. What’s the problem?

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1. How do I register for adult athletic leagues?
2. How do I form a team?
3. If I don’t have a team, can I join as a free agent?
4. Where can I find information about my team?
5. Does Allen Parks & Recreation offer youth sports?
6. Where can I find weather/field condition updates?

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1. What are the rules for using the JFRC fitness room?
2. What are the rules for using the JFRC game room?
3. What are the rules for using the racquetball/handball courts?
4. How do I become a class instructor at Joe Farmer Recreation Center?
5. What equipment is available for checkout at JFRC?

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1. Who can use the Recreation Enrichment Vehicle (REV)?
2. Where can I participate in REV activities?
3. What kinds of activities does the REV offer?

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1. How do I sign up for a cleanup event or Adopt-A-Spot program?
2. How do I register my group to volunteer?
3. What is the online Volunteer Portal?
4. What are the requirements to be a volunteer?
5. Who should I contact about volunteering for Allen Parks and Recreation?
6. How soon can I start volunteering?

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1. What is included in the price of a membership?
2. What is included in the price of a day pass?
3. Can I take a class without paying for a membership?
4. Is it possible to purchase only one month of membership?
5. What forms of payment are accepted for memberships?
6. How do I cancel my membership?

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1. Can minors (ages 16-17) apply?
2. How long will the interview take? What will be asked?
3. Is childcare offered at this event?
4. My teenage child is applying. Can I attend the event with them?
5. What happens if I am given a conditional offer?
6. What are the next steps after leaving with a conditional offer?

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1. Why do I have to register my alarm?
2. What is the Allen Police Department non-emergency number?
3. How do I request a crash report?
4. Does Allen have a juvenile curfew?
5. How do I request an incident report?
6. How do I check on a pending case?
7. How do I request a protective order?
8. How do I make a Freedom of Information Act (FOIA) request?
9. Can I do a ride along with Allen Police?
10. My car was impounded. How can I find it?
11. Where can I ride a scooter in Allen?
12. What is an abandoned vehicle and how do I report it?
13. What is a junked vehicle and how do I report it?
14. Who is required to register as a sex offender in Allen?

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1. What is the Allen Police Department application process?
2. What kind of salary/benefits does Allen Police Department offer?
3. Does Allen PD offer incentive pay?
4. Does Allen Police offer tuition reimbursement?
5. Can I send my resume to Allen Police Department?
6. Is the Allen Police Department considered civil service?
7. Are there age restrictions for jobs with the Allen Police Department?
8. Can I do a ride-along with an Allen Police Department officer?
9. What is included on the Allen Police Department physical agility test?
10. What is included on the Allen Police Department written test?
11. How long are Allen Police Department patrol shifts?
12. Can Allen Police officers have tattoos?
13. Do new hires sign a contract with the Allen Police Department?

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1. How do I apply?
2. Can I mail a printed application?
3. Which SMART controllers qualify for the rebate?
4. Why do only six SMART controllers qualify for the rebate?
5. How much can I save?
6. Are SMART controllers exempt from watering restrictions?
7. Who qualifies for this rebate?