Why does the City focus primarily on digital/online communication?

Due to the significant expense of printing and mailing, the City of Allen has relied more heavily on digital/online communication channels to be more cost efficient with taxpayer dollars. As population has grown and use of social media became more prominent, we have used these digital channels to provide instant updates to our increasingly connected residents. However, based on results of our 2019 Communication Survey, we are investigating ways to use cost-effective printed materials to supplement our digital-focused strategy.

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1. What is the main source of City information?
2. How can I receive ongoing news and event information?
3. How can I watch public meetings?
4. Why does the City focus primarily on digital/online communication?