Department Directory

Community Services

 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4500

214.509.4590


Business Hours
Monday-Friday: 8 a.m. to 5 p.m.

24-Hour Water/Sewer Emergency
214.509.4530

Water Restrictions Hotline
214.509.3111



Sidewalk Replacement Program 

Allen City Hall, First Floor
305 Century Parkway
Allen, TX 75013

Allen, TX 75013


Questions about Sidewalk Repair Program
214.509.4500

Questions about Sidewalk Repair Assistance for Low-to-Moderate Income
214.509.4175



Streets and Drainage 

Municipal Service Center
900 S. Greenville Ave.
Allen, TX 75002

Allen, TX 75013

214.509.4509


24-Hour Water/Drainage Emergency
214.509.4530

Field Service Hours
Mon-Sat: 7 a.m. - 6 p.m.



Keep Allen Beautiful 

305 Century Parkway
Allen, TX 75013

Allen, TX 75013

214.509.4567


Josué Diaz, Education Specialist
214.509.4555
Email

Andrea Smith, Education Specialist
214.509.4552
Email

Hours
Mon-Fri: 8 a.m. to 5 p.m.

Download the KAB Educator Guide

Keep Allen Beautiful logo

Affiliate of:

  • Keep America Beautiful
  • Keep Texas Beautiful
  • KTB Proud Community


Utility Billing 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4560

214.509.4567


Link: Utility Billing website

Business Hours
Mon-Fri: 7 a.m. to 5:30 p.m.

24-Hour Water/Sewer Emergency
214.509.4530


Trash and Recycling 


Community Waste Disposal (CWD)
972.392.9300, Option 2

Allen Waste Services
214.509.4551



Water and Sewer 

214.509.3100

214.509.4530

214.509.3146


24-Hour Water/Sewer Emergency
214.509.4530

Allen Municipal Service Center
900 S. Greenville Ave.
Allen, TX 75002

Stacy Road Pump Station
700 E. Stacy Road
Allen, TX 75002

Field Service Hours
Mon-Sat: 7 a.m. - 6 p.m.



Water Conservation 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4559

Link: Sign up for our quarterly newsletter

Sign up for our quarterly Water Conservation newsletter

Water Billing Questions
214.509.4560

Report Water Violations
214.509.3111 or report online using MyAllen

24-Hour Water/Sewer Emergency
214.509.4530

Rebate Program
214.509.4553


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Alliance for Water Efficiency logo