News Flash

Ken Fulk sworn in as City of Allen mayor

Mayor Ken Fulk took his oath of office during the Allen City Council meeting on November 24, becoming Allen's tenth mayor. He is the first mayor elected to office in Allen following Mayor Stephen Terrell’s 23-year tenure.

Mayor Fulk brings decades of elect...

Allen COVID-19 Weekly Snapshot: November 16-22

179 Allen residents tested positive for COVID-19 this week. On November 22, the number of active cases in Allen was 222.

New CasesAllen averaged 26 new cases per day during the week of November 16-22. A total of 179 new cases were added this week.

Total Con...

Digital Library: Always open

Need a new book or audiobook while the library is closed?  Use cloudLibrary to have eBooks and eAudiobooks at your fingertips 24/7.  See our Digital Library page for more information.  

For the little ones, try TumbleBooks. &...

Thanksgiving holiday closures: Nov. 26-27

City of Allen offices and facilities are closed for the Thanksgiving holiday Thursday, Nov. 26 and Friday, Nov. 27. Trash and recycling collection will slide one day—Thursday collection moves to Friday, and Friday collection moves to Saturday. F...

Thanksgiving holiday closures: Nov. 26-27

City of Allen offices and facilities are closed for the Thanksgiving holiday Thursday, Nov. 26 and Friday, Nov. 27. Trash and recycling collection will slide one day—Thursday collection moves to Friday, and Friday collection moves to Saturday. Find your c...

Allen Parks & Recreation staff earn regional awards

Three City team members were recognized for earning regional awards from the Texas Recreation and Park Society (TRAPS).

After surprising these team members at their workplace, Allen Parks and Recreation staff honored Tia McVey, Laura Russell and George Chr...

Families receive housing help through City of Allen funding, partnerships

Federal funding, community support grants and private donations administered by the City of Allen helped provide safe and stable housing to 180 households last year.

Allen’s Community Development Block Grant (CDBG) program offers home repairs, rent and uti...

14 reasons to #ShopAllenTX this holiday season

Join Allen's Convention and Visitors Bureau to countdown 14 reasons why Allen is your ultimate shopping destination for the holiday season.

14 reasons to #ShopAllenTX this holiday season

Join Allen's Convention and Visitors Bureau to countdown 14 reasons why Allen is your ultimate shopping destination for the holiday season.

Option to pay water bills by phone ends Dec. 1

City of Allen utility customers may continue using walk-in, curbside or online payment options to pay monthly bills.

A phone payment option was temporarily offered beginning in March to serve customers unable to visit City Hall due to COVID-19 precautions....

Option to pay water bills by phone ends Dec. 1

City of Allen utility customers may continue using walk-in, curbside or online payment options to pay monthly bills.

A phone payment option was temporarily offered beginning in March to serve customers unable to visit City Hall due to COVID-19 precautions....

Allen debuts new map to track new development, construction progress

Ever wonder what is being developed or built in your neighborhood? Thanks to a new mapping tool created by Allen’s Community Development department, there’s now an easy way to check!

Browse projects currently proposed, approved, under c...

Allen debuts new map to track new development, construction progress

Ever wonder what is being developed or built in your neighborhood? Thanks to a new mapping tool created by Allen’s Community Development department, there’s now an easy way to check!

Browse projects currently proposed, approved, under construction or recen...

Allen to invest in high-tech water meters

A move toward smart water meters will eventually provide near real-time insight into water use, helping customers track watering habits and monitor for leaks.

During the November 10 meeting, Allen City Council approved spending $821,708 to contract with Pr...

Allen to invest in high-tech water meters

A move toward smart water meters will eventually provide near real-time insight into water use, helping customers track watering habits and monitor for leaks.

During the November 10 meeting, Allen City Council approved spending $821,708 to contract with Pr...

Allen named among nation’s top Digital Cities – again!

Ranking #8 in its population category, the City of Allen is once again a winner in The Center for Digital Government (CDG) Digital Cities Survey. 

Now in its 20th year, the annual survey recognizes cities using technology to tackle response to the...

Library Expands Operating Hours

On Monday, November 9, the Library expanded its hours to be open until 8 p.m. two nights per week.  The Library will remain closed on weekends, offering its curbside service on Saturdays from 11 a.m. to 4 p.m.  No other operatio...

Library Closed for Thanksgiving

The Library will be closed Thursday, November 26 and Friday, November 27 for Thanksgiving.  The curbside service will also be unavailable.  For your convenience, no materials will be due while the library is closed.  The curbsid...

Allen selects architect for future Fire Station #6

Construction plans will be developed in 2021 for Allen’s sixth and final fire station. 

Allen Fire Station #6 will find its future home on the southwest corner of Watters Road and Ridgeview Drive. This station will help meet the needs of Allen’s g...

Allen selects architect for future Fire Station #6

Construction plans will be developed in 2021 for Allen’s sixth and final fire station. 

Allen Fire Station #6 will find its future home on the southwest corner of Watters Road and Ridgeview Drive. This station will help meet the needs of Allen’s g...

Practice safe cooking this holiday

It’s cooking season! Enjoy a safe and delicious holiday by remembering these safety tips from National Fire Protection Association.

Top 10 kitchen safety tips

• Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
• Stay ...

$3 million awarded to Allen small businesses

The Small Business Grant Program facilitated by Allen Economic Development Corporation through CARES Act funding provided much needed relief to the Allen business community.  The program distributed funds to 141 businesses, with an average grant ...

New & expanding businesses in Allen

Perdure Petroleum has relocated its headquarters to Allen and expanded its current office space.  The company has oil and gas operations in Texas and Oklahoma and specialize in buying under-producing wells and using CO2 technology to improve prod...

The Farm in Allen is coming soon

JaRyCo, an Allen-based developer, received zoning approval on their new mixed-use development. The Farm in Allen is a 135-acre project that will include over 1.6 million SF of office; 142,000 SF of retail; a 150-key hotel; 60,000 SF of restaurants, as wel...

Where is Allen's workforce growth coming from? Finance and tech jobs

A recent article in Dallas Innovates named the DFW region as a leading center for technology, financial services and professional services.  It boasts the seventh-largest concentration of tech jobs in the U.S. with approximately 3,000 technology ...

COVID-19 utility assistance: Program Closed

Due to the volume of applications received and available funding, this program has closed. If you need rent/mortgage or utility assistance, please contact All Community Outreach to see if you qualify for one of their assistance programs.

COVID-19 utility assistance: Program Closed

Due to the volume of applications received and available funding, this program has closed. If you need rent/mortgage or utility assistance, please contact All Community Outreach to see if you qualify for one of their assistance programs.

Get trash day reminders with new MyAllen App

Struggling to remember which week the recycling truck comes? Can’t keep up with changes to the holiday collection schedule? Sign up for trash and recycling reminders through the new MyAllen Mobile App and never miss collection day again!

1. Go to th...

Join our force - now offering lateral entry!

We're one of the few departments in Dallas Fort-Worth with a lateral entry program for officers with prior experience.

Allen Police introduce first pursuit-rated hybrid patrol car

Allen debuted the first of two pursuit-rated hybrid police vehicles this summer. The vehicles are 2020 Ford Police Interceptor Utilities (much like the Explorer) and were approved by City Council for purchase this budget year. 

The new vehicles ar...

Urban wildlife in Allen

Bobcats, coyotes and other urban wildlife are present throughout North Texas, including here in Allen. However, seeing these animals in your neighborhood can be unnerving. Read on for the top questions about urban wildlife, including ways to protect your ...

New utility billing system released in January 2020

City of Allen utility customers who want to view or pay bills online, pay automatically with a credit card or enroll in paperless billing must create a username and password in the new system.

• View registration instructions
• Pay online
• Create your account
• FAQ

Senior discount available for residential trash service

The City of Allen offers a 20% discount for residential trash services for customers who are 65 years of age or older. Learn more. 

Protect Your Health: Get Your Flu Shot

As COVID-19 continues spreading, health officials urge you to get vaccinated against another common virus: the flu. Because of their similar symptoms, it may be hard to distinguish between the flu and COVID-19 without getting a test. This could force you ...

Should I get a flu shot?

As COVID-19 continues spreading, health officials urge you to get vaccinated against another common virus: the flu. Because of their similar symptoms, it may be hard to distinguish between the flu and COVID-19 without getting a test. This could force you ...

Ready. Set. TO GO!

Allen Parks and Recreation special events division is bringing creative events for you to experience at home, outside and online. Thanks to our partner CoServ, we will be hosting FOUR special events: 

Ready. Set. Camp-In (September 19)

Families wil...

Fall into the latest LIFE in Allen activity guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health and safety ...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the LIFE in Allen activity guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Internal Audit of Residential Water Use, Billing Practices Completed

An internal audit of the City’s meter reading, utility billing and meter testing practices found no instances of overbilling and no discrepancies in bills recalculated in the review. The audit did reveal a need for policy improvements and update...

Adult Leagues: Ice for all experience levels

Looking for a beginner or competitive league in Allen? No matter your skating level, we've got an option for you at Allen Community Ice Rink.

Our goal is to develop your hockey game with a rounded approach that includes skate skill building, stick-time practice, and participation with a team in one of our leagues. Learn more about league options below.

Thank you League Partners!

Allen Community I...

Allen Fire Department Provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Allen Fire Department provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Operational Changes for Allen Public Library

Allen Public Library is open to the public with adjusted hours and limited occupancy.

Hours of operation

Allen Public Library is open from 10 a.m. to 8 p.m. Monday through Tuesday, and from 10 a.m. to 6 p.m. Wednesday through Friday. The facility is closed ...

"Past Due" Utility Notices Suspended

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

ACIR now open with operational adjustments

Allen Community Ice Rink (ACIR) is open with operational adjustments for added safety. You can read our new procedures below.

Patrons are encouraged to wear face coverings when visiting any City facility. For questions related to specific departments or fa...

COVID-19 Testing for Qualifying Individuals

COVID-19 testing now is available for qualifying individuals at these local facilities. All facilities have their own criteria to meet before testing.Remember to check first with your primary care physician. Contact each facility prior to arriving to make...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

The Final Climb: 2020 Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. We're excited to share a glimpse of the t-shirt artwork and want to invite you to join us for the last "climb&q...

The Final Climb: 2020 Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. We're excited to share a glimpse of the t-shirt artwork and want to invite you to join us for the last "climb" - the final tw...

Operational changes and reopening plans

Allen Parks and Recreation is planning a phased return to operations to align with state guidelines and protect the health of both citizens and staff.

Now Open

Registration is open! Register in ActiveNet. The following facilities are open; however, some lim...