News Flash

Posted on: February 1, 2021

Resolving a water service cutoff

Customers can prevent water cutoffs or restore water service by contacting utility billing. We are eager to work with customers to resolve account issues and create payment plans. 

We know many customers may still be facing unexpected hardships du...

Read on...

Utility Billing
Posted on: September 16, 2020

Senior discount available for residential trash service

The City of Allen offers a 20% discount for residential trash services for customers who are 65 years of age or older. Learn more. 

Read on...

Utility Billing