News Flash

Posted on: October 9, 2020

COVID-19 utility assistance now available

Two post-it notes. One says COVID-19, the other has a money symbol and arrow pointing down

If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account.

Find out if you qualify. Community Services
Posted on: September 24, 2020

Get trash day reminders with new MyAllen App

CWD recycling truck arrives at blue recycling bin on a pretty residential street

Struggling to remember which week the recycling truck comes? Can’t keep up with changes to the holiday collection schedule? Sign up for trash and recycling reminders through the new MyAllen Mobile App and never miss collection day again!

  1. Go to th...
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Community Services
Posted on: June 1, 2020

"Past Due" Utility Notices Suspended

Couple looking at computer and holding a credit card

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

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Community Services