News Flash

Posted on: May 6, 2020

Open me!

graphic of envelope with text bubble which reads "open me!"

Many residents start using more water this time of year as they fill pools, plant gardens and irrigate lawns/landscaping. Examining bills early in the season can help identify potential leaks or overwatering, allowing you to help control future bills.

Thi...

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Community Services
Posted on: May 1, 2020

Water Safety Reminder for Businesses

White icons of a shower, bathtub and sink on a blue background

Governor Greg Abbott announced a phased approach to reopening Texas businesses beginning on May 1, following the expiration of his statewide Executive Order. 

Beginning May 1, the following businesses are able to open at 25% capacity for inside an...

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Community Services
Posted on: April 6, 2020

Help Protect Your Disposal Drivers from COVID-19

One blue residential waste disposal cart and one blue residential waste disposal cart

As we each do our part to minimize the spread of COVID-19 (Coronavirus), Community Waste Disposal and City of Allen remind you to help keep drivers safe. Here’s what you can do!

Please bag and tie all trash.

By doing this, you are helping ensure y...

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Community Services
Posted on: April 3, 2020

Utility "Past Due" Notices Suspended Due to COVID-19

water running in bathroom sink

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

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Learn more about Allen's response to COVID-19. Community Services
Posted on: March 31, 2020

Don't Rush to Flush!

Do not flush wipes, paper towels or cotton balls

More time at home means more flushes. Stay vigilant in making sure you aren’t flushing wipes, paper towels or other items down the toilet. These household items and other debris flushed down the toilet cause severe disruption in our wastewater i...

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Community Services