News Flash

Posted on: June 1, 2020

Online Application for Housing & Living Assistance Available for Allen, Collin County Residents

Collin Cares Economic Recovery and Assistance Program logo

Collin County families and individuals impacted by COVID-19 can now apply online for housing and living assistance grants, part of the Collin CARES recovery plan that provides up to $2,500 in monthly financial assistance to each qualifying household.

Progr...

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City of Allen - Headline Updates
Posted on: May 26, 2020

North Texas Innovation Alliance Consortium Launches with Allen as a Founding Member

North Texas Innovation Alliance logo

Allen is joining 19 other North Texas agencies to create the most connected, smart and resilient region in the country. 

The North Texas Innovation Alliance (NTXIA) was launched on May 26 as a group of key cross-sector stakeholders working to coll...

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Visit https://www.ntxia.org/ City of Allen - Headline Updates
Posted on: April 9, 2020

COVID-19 Testing for Qualifying Individuals

Photo - female scientist using dropper in a labratory

COVID-19 testing now is available for qualifying individuals at these local facilities. All facilities have their own criteria to meet before testing.Remember to check first with your primary care physician. Contact each facility prior to arriving to make...

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City of Allen - Headline Updates
Posted on: April 6, 2020

Food Pickup and Delivery Options in Allen

Aerial photo of a person eating plated food with chopsticks

City of Allen, Allen Convention and Visitors Bureau and the Allen Fairview Chamber of Commerce came together for a delicious project – an interactive restaurant map! Browse all the Allen restaurants open for takeout, delivery or curbside service...

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City of Allen - Headline Updates
Posted on: March 25, 2020

4 Tips to Protect Yourself from COVID-19 Scams

Hands typing on computer with coding watermarks

Scammers are using the COVID-19 pandemic to prey on people’s fears. Allen Police Department joins the Federal Bureau of Investigation (FBI) in reminding you to look out for the following scams:

Fake CDC Emails

Watch out for emails claiming to be f...

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City of Allen - Headline Updates

News Flash

Posted on: May 6, 2020

Open me!

graphic of envelope with text bubble which reads "open me!"

Many residents start using more water this time of year as they fill pools, plant gardens and irrigate lawns/landscaping. Examining bills early in the season can help identify potential leaks or overwatering, allowing you to help control future bills.

Thi...

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Community Services
Posted on: May 1, 2020

Water Safety Reminder for Businesses

White icons of a shower, bathtub and sink on a blue background

Governor Greg Abbott announced a phased approach to reopening Texas businesses beginning on May 1, following the expiration of his statewide Executive Order. 

Beginning May 1, the following businesses are able to open at 25% capacity for inside an...

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Community Services
Posted on: April 6, 2020

Help Protect Your Disposal Drivers from COVID-19

One blue residential waste disposal cart and one blue residential waste disposal cart

As we each do our part to minimize the spread of COVID-19 (Coronavirus), Community Waste Disposal and City of Allen remind you to help keep drivers safe. Here’s what you can do!

Please bag and tie all trash.

By doing this, you are helping ensure y...

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Community Services
Posted on: April 3, 2020

Utility "Past Due" Notices Suspended Due to COVID-19

water running in bathroom sink

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

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Learn more about Allen's response to COVID-19. Community Services
Posted on: March 31, 2020

Don't Rush to Flush!

Do not flush wipes, paper towels or cotton balls

More time at home means more flushes. Stay vigilant in making sure you aren’t flushing wipes, paper towels or other items down the toilet. These household items and other debris flushed down the toilet cause severe disruption in our wastewater i...

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Community Services

News Flash

Posted on: May 22, 2020

No COVID-19 Cases Found in Allen Nursing Home Tests

Man wearing full protective coverings uses a swab to collect a nasal sample

UPDATE: Approximately 400 tests of residents and staff at Victoria Gardens of Allen and The Belmont at Twin Creeks came back negative. Allen Fire Department announced the results on Wednesday, June 3.

In late May, Allen Fire Department worked with Allen nu...

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Fire Department
Posted on: March 23, 2020

Allen Fire Department Provides COVID-19 Help Line

close up of woman dialing a cell phone

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

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COVID-19 (Coronavirus) Information Fire Department
Posted on: April 6, 2020

Allen Fire Department Accepting Homemade Mask Donations

Photo - Facemask Tutorial

Calling all crafters! Allen Fire Department is now accepting donations of homemade face masks to distribute to health care workers and other essential personnel. 

The masks will be used by personnel in low-risk environments or if more sophisticate...

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View instructions on CDC website. Fire Department
Posted on: May 11, 2020

Cleaning, Disinfecting and Poison Prevention

Two latex gloves and bottle of cleaner

Source: Texas Poison Center Network

A clean home provides a healthy environment for your family, especially during this time to help prevent the spread of COVID-19. As we start to think about cleaning and disinfecting, we also should think about p...

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Fire Department

News Flash

Posted on: May 28, 2020

Lifeguards and Camp Counselors Needed: All Training Provided!

female lifeguard standing next to outdoor pool

Our goal is to reopen pools and camps as soon as possible – but we can’t do it without YOU!

Allen is hiring 30-35 lifeguards and camp counselors to help us safely bring back treasured summer programs and teach life-saving swim lessons. ...

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Parks & Recreation
Posted on: May 22, 2020

Market Street Allen USA Canceled for 2020

Market Street Allen USA Canceled for 2020

Allen’s annual summer bash won’t happen this year due to COVID-19 concerns.

Market Street Allen USA was set to celebrate its 25th year in 2020. The free community festival and fireworks show previously drew crowds of 65,000+ to Allen&am...

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Parks & Recreation
Posted on: March 18, 2020

Operational Changes and Reopening Plans

Allen Parks & Recreation offers information on department operations following COVID-19 outbreak

Allen Parks & Recreation is planning a phased return to operations to align with state guidelines and protect the health of both citizens and staff.

Now Open

Registration is open! Register in ActiveNet. The following facilities are open. Some limitation...

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Parks & Recreation
Posted on: March 30, 2020

Appalachian Trail: Challenge of the Year

apptrail

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

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Parks & Recreation
Posted on: March 23, 2020

LIFE at Home

Life at home newsflash-01

Three facts we know:1. Recreation facilities and Allen Public Library are temporarily closed.2. Social distancing is at the front of your mind.  3. Incredible LIFE in Allen Parks, Recreation and Library Programming is still happening...at HOME!

LI...

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Parks & Recreation

News Flash

News Flash

Posted on: May 28, 2020

Who Controls Your Sprinkler System: You or Mother Nature?

Person adjusts a home sprinkler controller

Weather changes have a great impact on Allen’s water use, especially for homeowners with SMART sprinkler controllers. Here’s how average temperatures, average rainfall and the speed at which water evaporates due to other factors (such ...

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Find more ways to control summer water use. Water Conservation News
Posted on: April 1, 2020

Daytime Watering Restrictions in Effect Through Oct. 31

Photo - Sprinkler

From April 1 to October 31, sprinkler use is not allowed between 10 a.m. and 6 p.m. This helps reduce water lost to evaporation.

Sprinklers/irrigation systems may be used up to twice per week on assigned watering days, as needed. This includes sprinklers a...

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Find more conservation tips in our newsletter. Water Conservation News
Posted on: May 6, 2020

Open Me! Get Details of Water Use Inside Your Bill

graphic of envelope with text bubble which reads "open me!"

Many residents start using more water this time of year as they fill pools, plant gardens and irrigate lawns/landscaping. Examining bills early in the season can help identify potential leaks or overwatering, allowing you to help control future bills.

This...

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Water Conservation News