Is Your Water Bill Higher Than Usual?

Allen utility customers are in the process of receiving water bills for DFW’s driest September on record. If your bill is high, here are 7 things you need to know.

1. Record-setting month led to more watering

Local meteorologists report September ...

Water Rate Changes Take Effect Nov. 1

The City of Allen is adjusting water and sewer rates to cover increased costs. For Allen residents with average water use, this change will increase water bills by approximately $8.33 per month.*

Why are rates changing?

Like many North Texas cities, Allen p...

Do You Feel Connected to Allen?

Help us serve you better by answering these 17 questions about communication and engagement.

Tell us how you hear about news and events, which topics most interest you and whether you feel involved in your city. Your responses and demographic information w...