Due to the impact of ice and severe weather, the City is implementing storm damage response efforts. The first priority is the removal of tree debris from all streets, alleys, and public property. On Monday, Dec. 16, City crews will begin collection of residential tree debris. Due to the volume of debris expected, this effort may take up to six weeks or longer.
Please note the following about collection efforts:
The City cannot enter private property to help reduce, cut up, or remove debris. For this reason, residents must clear the property of damaged trees and branches and place debris curbside (facing the street) to be picked up by City crews. Please do not place collection in the street or alleyway.
Tree debris does not have to be bundled but does have to be cut 4 to 6 feet in length. Debris not cut to these dimensions may not be collected.
Crews may be using construction equipment to collect the debris. For this reason, they will not be able to pick up debris that is blocked by on-street parking.
This collection effort is focused on "green" tree debris and cannot include fence panels, construction or remodeling debris of any kind. Residents may take fence panels to the Custer Road Transfer Station Monday through Saturday from 8 a.m. to 4 p.m. The transfer station is located on Ridgeview Drive just west of Custer Road. A driver's license and recent City utility bill is needed for proof of residency.
Residents do not need to call for pick up as City crews will be assigned to designated areas and will be driving through residential streets looking for curbside collections.
The cost of the service is provided as part of your residential waste service fees. The service is not provided for commercial or homeowner association owned properties.
CityOfAllen.org will continue to be updated as more information about this effort becomes available.
For additional questions, call 214.509.3100 or after normal business hours, call 214.509.4530.