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Police Department

Posted on: May 9, 2023

Help Line, other resources available for those directly impacted by May 6 tragedy

The City of Allen is committed to continuing our support for victims directly impacted by Saturday's tragic shooting. We understand that healing takes time. Remember, you are not alone.

Victim Services Help Line

The City of Allen has opened a Help Line to assist our community during this difficult time. It is open seven days a week from 7 a.m. to 7 p.m. and can be reached by calling 214.509.4444. Translation services are available for those who do not speak English. 

The Help Line is a way to refer victims to the appropriate services, whether it is counseling services or financial assistance. There is also an email, helpline@cityofallen.org, that can be used if individuals do not want to call.

Mental Health Resources

Provider
Lifepath Systems
McKinney & Plano locations
Phone: 972.422.5939
Website: www.lifepathsystems.org
  • Offers both virtual and in-person visits
  • All ages
  • Other languages: Spanish
  • Free
Grace to Heal
McKinney location
Phone: 469.854.9678
Website: gracetohealcounseling.com
  • Offers both virtual and in-person group sessions
  • Ages 16+
  • Other languages: Spanish
  • Free
Uplift Counseling Services
Allen location
Email: info@uplift-counseling.com
  • Offers both virtual and in-person visits
  • All ages
  • Other languages: Hindi, Urdu
  • Sliding scale & free options available
Counseling Center of North Texas
Wylie & Plano locations
Phone: 469.342.3468
  • Offers both virtual and in-person visits
  • All ages
  • Other languages: Spanish
  • 12 free sessions & sliding scale
Lifeologie
Frisco, Richardson and Allen locations
Phone: 1.800.566.4058
Website: https://wefixbrains.com
  • Offers both virtual and in-person visits
  • All ages
  • Other languages: Spanish, Mandarin, French
  • 3 free sessions & sliding scale

Grief and Loss Center
Dallas location
Phone: 214.452.3105
Website: https://mygriefandloss.org/
  • Monthly virtual groups for adults
  • Monthly groups for children ages 4-18
  • Individual counseling as needed
Healing Counseling Center
Colleyville & McKinney locations
Phone: 940.220.9307
  • Offers both virtual and in-person visits
  • All ages
  • 1 free accelerated therapy session
Harold G. Murphy Center
McKinney location
Phone: 469.302.6318
  • Offers both virtual and in-person visits
  • Groups & individual sessions
  • All ages
  • Free
A Family Place
Plano, Denton, Flower Mound locations
Phone: 469.626.7511
  • All ages
  • Other languages: Spanish & Portuguese
  • Sliding scale & free options available
Jewish Family Services
Dallas Location
Phone: 972.663.5530
Email: cnottingham@jfsdallas.org
  • Offers both virtual and in-person visits
  • All ages
  • 3-5 free sessions
Children's Health
Texas locations
Website: https://www.childrens.com/specialties-services/virtual-care/virtual-visit
  • Virtual options online
  • Under age 18 only
  • Other languages: Spanish
  • Free
988 Suicide & Crisis Lifeline
Phone: Dial 9-8-8
Website: https://988lifeline.org/faq/
  • National network of local crisis centers
  • Free and confidential emotional support to people in crisis or emotional distress
  • Available 24 hours a day, 7 days a week


Non-Profit Resources

Provider
All Community Outreach (ACO)
Phone: 972.727.9131
Website: acocares.org
  • Collin County residents only
  • Food pantry
  • Housing assistance
  • Utility assistance
  • Health-related assistance
American Red Cross
Phone: 469.712.6811
  • Various types of relief and support for individuals and families in crisis.
Salvation Army USA
Plano Corps Community Center
Lt. Lyla Baca: 832.690.2005 | Email Lt. Lyla Baca
Lt. Marcos Baca832.323.8526 | Email Lt. Marcos Baca
  • Food pantry
  • Utility assistance
  • Spiritual services

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