Water/sewer leaks can be especially dangerous in when temperatures are below freezing. Report them right away by calling our 24-hour Water/Sewer Emergency Line at 214.509.4530.
Preventing Frozen Pipes
Red Cross offers tips on how to protect your pipes from freezing, as well as how to thaw pipes if they become frozen. How to prevent frozen pipes
Locating Your Water Shutoff
With freezing weather in the forecast, it's important to know how to temporarily turn off your water service. Davis from our Meter Services Division will walk you through this short process! If you need help shutting off your water, call our 24-hour Water/Sewer Emergency Line at 214.509.4530.