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The original item was published from 2/17/2021 7:31:00 AM to 2/17/2021 3:51:31 PM.

News Flash

City of Allen Headline News

Posted on: February 12, 2021

[ARCHIVED] Treacherous snow, ice predicted for Allen, along with single-digit temps

close up of tire tracks on a quarter inch of fresh snow

UPDATED 7:15 A.M. WEDNESDAY, FEB. 17 - The National Weather Service has issued a Winter Storm Warning which continues through 8 p.m. Wednesday for most of the region. Heavy mixed precipitation is expected, with two to four inches of event total snow accumulations, and the heaviest accumulations located northeast of the Metroplex. Event total ice accumulations of one-tenth to one-quarter inch are expected. Impacts include dangerous travel conditions, additional power outages, and wind chills cold enough to result in hypothermia if precautions are not taken. Travel is discouraged late Tuesday night into early Wednesday morning. Stay at home unless absolutely necessary.

If you must travel, recommended supplies for your vehicle include: warm blankets, jumper cables, a phone charger and an ice scraper. If you must leave your home, ensure you have plenty of gas and bring bottled waters to drink. Do not leave emergency water bottles in your vehicle, as they may freeze and become unusable in an emergency.

Allen does not maintain the plowing equipment needed to deal with major snow accumulations or treat residential/neighborhood streets. Bridges, main thoroughfares and intersections will be given priority attention, but may still become treacherous as conditions worsen.

Power outages

Don't call 9-1-1 if your power goes out. Contact your power company to report the outage using the information found on your monthly statement. If you see fallen power lines on a road, alley or sidewalk, call 9-1-1 before contacting the power company. 

  • CoServ: Report power outages by texting OUT to 768482. You can get updates on the outage by texting STATUS to the same number. You can also call 844.330.0762 and bookmark for estimated restoration times and other updates. Or, use your registered SmartHub account to report an outage.
  • ONCOR: Report an outage to Oncor by downloading the MyOncor app, calling 888.313.4747, visiting Oncor’s mobile-friendly outage map at or by texting OUT to 66267. You can streamline the My Oncor Alerts text program registration process by registering prior to a storm. To register, text REG to 66267.
  • GCEC: Report power outages by texting OUT to 768482. You can get updates on the outage by texting STATUS to the same number. You can also call 903.482.7111 or use your registered SmartHub account or download the MyGCEC app.

Leaking/burst pipes 

Rapid changes in temperature can put a strain on pipes. Report any outdoor leaks or breaks to Allen’s 24-hour water/sewer emergency hotline at 214.509.4530. To prevent pipes from bursting inside your home, open cabinet doors near pipes and keep faucets on a slight trickle when temperatures drop below freezing. This keep warm air circulating. Know where your water shutoff valve is located in case a leak does occur. 

Sprinkler systems

Turn your irrigation system off until temperatures rise again. Running irrigation systems with overspray onto sidewalks and roadways during freezing weather creates a safety hazard for pedestrians and drivers. The City issues warnings and/or notices of violation, as well as citations to property owners who allow their irrigation systems to run during a freeze event. To report a running sprinkler system during temperatures 32 degrees or below, call 214.509.3111.


Generators produce carbon monoxide, an odorless and colorless gas that can cause fainting and even death. Never use a generator inside your home, basement, garage or other enclosed space. Keep generators at least 20 feet away from any window, door or vent. To prevent carbon monoxide poisoning, install a CO detector in your home and replace the battery regularly. If you use a fireplace, inspect and clean the chimney annually and keep a fire extinguisher nearby. Don’t ever leave a fire unattended. 

Pet care 

Don’t leave pets outdoors when the temperature drops. If they must be outside for extended periods of time, ensure they have a warm, dry shelter protected from the elements. Keep food and water dishes in a warm spot so they won’t freeze. Cats and small wildlife may seek shelter near the warm engines of parked cars, so bang on the hood to scare them away before you start the car. 

Appliances, vents, meters and pipes

Atmos Energy provides a series of important reminders for snow and ice buildup for gas appliances, vents, meters and pipes.

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