North Texas is bracing for unusually cold weather and the potential for icy conditions this week. Depending on local impact in Allen, some City services and facilities may adjust hours or programming. Visit CityofAllen.org for information on closures or delays.
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Road conditions
City of Allen crews are prepared to respond to snow and/or ice on main thoroughfares only. We do not maintain the equipment needed to plow residential/neighborhood streets.
Power outages
Don't call 9-1-1 if your power goes out. Contact your power company to report the outage using the information found on your monthly statement. If you see fallen power lines on a road, alley or sidewalk, call 9-1-1 before contacting the power company.
Leaking/burst pipes
Rapid changes in temperature can put a strain on pipes. Report any outdoor leaks or breaks to Allen’s 24-hour water/sewer emergency hotline at 214.509.4530. To prevent pipes from bursting inside your home, open cabinet doors near pipes and keep faucets on a slight trickle when temperatures drop below freezing. This keep warm air circulating. Know where your water shutoff valve is located in case a leak does occur.