Beginning August 3, City of Allen Utility Billing service windows and phones are open from 7 a.m. to 5:30 p.m. Monday through Friday. Go to the Utility Billing page.
Customer Service windows are located on the first floor of Allen City Hall, 305 Century Parkway. You can call Customer Service at 214.509.4560.
Permitting service hours remain 8 a.m. to 5 p.m. Monday through Friday.
Use any of these options to pay your utility bill.