Utility Billing

The City of Allen provides water, sewer, drainage, trash and recycling services to Allen residents and businesses. Utility Billing, a division of the Community Services Department, is responsible for customer services related to these utilities. This includes initiating and terminating services and all billing and collection services. Customers are billed on a monthly basis.

Senior Discount Available for Residential Trash Service


The City of Allen offers a 20% discount for residential trash services for customers who are 65 years of age or older. Learn more.
  1. Photos of various Styrofoam products such as take-out containers and packing peanuts

    Recycle Your Styrofoam!

    Did you know Allen residents can take advantage of nearby collection points for Styrofoam products not accepted in curbside recycling? Read on...
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