Trash / Recycling

The City of Allen contracts with Community Waste Disposal (CWD) to provide city trash collection and disposal, including recycling services. We also provide household chemical collection/reuse and support a variety of educational programs, special events and volunteer initiatives.

Service and Billing


Residents and businesses are required to use City-contracted trash and recycling services. Trash, recycling and water service is all billed by the City of Allen.
  1. Two post-it notes. One says COVID-19, the other has a money symbol and arrow pointing down

    COVID-19 utility assistance now available

    If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account. Find out if you qualify.
  2. CWD recycling truck arrives at blue recycling bin on a pretty residential street

    Get trash day reminders with new MyAllen App

    Sign up for email or text reminders through the new MyAllen Mobile App and never miss collection day again! Read on...
  3. Couple looking at computer and holding a credit card

    "Past Due" Utility Notices Suspended

    Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. Read on...