Community Services

The Community Services Department maintains streets, alleys and sidewalks, water and sewer lines and drainage systems. It also provides trash and recycling collection services through a contract with Community Waste Disposal Inc. (CWD). Other department efforts include water conservation and environmental education and support for Keep Allen Beautiful.

The City of Allen is a member city of North Texas Municipal Water District. NTMWD provides essential water supply, wastewater and solid waste disposal services to 10 counties in the North Texas region. They serve as a wholesale provider while the city maintains local infrastructure and operational support to provide these services to customers. This includes Utility Billing for water, trash and recycling services.

The Community Services Department consists of more than 100 employees dedicated to delivering excellent customer service to the residents and businesses of Allen.

Water Quality and Microconstituents in Water Supplies

The City of Allen is rated as a Superior Water system, the highest level possible. Monthly water quality reports and annual consumer confidence reports are provided by NTMWD on their Water Quality Reports page. The City of Allen also monitors water quality and publishes an Annual Water Quality Report.

Municipal Utility Usage

The City of Allen is a customer of natural gas, electricity and water just like any other resident or business in Allen. For information about the city's annual utilities usage, see the most current report.
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    Storm Debris Disposal Reminder

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    Water Rate Changes Take Effect Nov. 1

    The City of Allen is adjusting water and sewer rates to cover increased costs. Read on...
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    Storm Drains are for Rain!

    Anything you put in a storm drain goes directly into local waterways. Prevent pollution with these tips. Read on...
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    Recycle Your Styrofoam!

    Did you know Allen residents can take advantage of nearby collection points for Styrofoam products not accepted in curbside recycling? Read on...
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    Keep Allen Beautiful Releases 2019-2020 Educator Guide

    Educators can now download a guide to more than 100 classroom presentations, field trip opportunities, video resources and educational events offered by the City of Allen and local partners. Read on...
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