Building and Permitting

New customer service hours


Building and Permitting service hours have expanded! We're available from 7:30 a.m. to 5:30 p.m. Monday through Thursday, and from 8 a.m. to 5 p.m. Friday.

The Building and Permitting division monitors compliance with City codes and ordinances through permitting, construction plan review and inspections. We provide:

Using the Citizen Self Service (CSS) Portal


For help with the CSS Portal, use these step-by-step guides or contact Building Services.

Texas 8-1-1: Check Before You Dig


Whether you’re planting a tree or building an office tower, you first must check the location of gas lines and other vital utilities.

Fire Permits and Inspections


Allen Fire Department (AFD) issues permits, conducts hazard inspections and provides services to builders and developers. Services include plan review, environmental site assessments, permits and life safety systems inspections. For more information, go to AFD's Fire Permits and Inspections page.