Building Services

Building Services monitors compliance with the City of Allen's building codes and ordinances through the permit application process, construction plan review, and conducting inspections. 

  1. Permits
  2. Inspections
  3. Cancellations
  4. Fees

Citizen Self Service (CSS) Portal 

 As part of our commitment to provide customers with better and more efficient service, we are moving to an online system for permit application and inspection scheduling.  We no longer accept or issue permits via email.  Applicants will be directed to use our online Citizen Self Service (CSS) portal.  Contractors can still register via email or in person.  Once you have applied for a permit online, please allow 24 hours for processing.  If you are in need of a permit on the same day, please visit our office for over the counter service (if applicable).  

To use the Citizen Self Service (CSS) Portal, you will need to create an account. Allow 1-2 business days for account approval by staff. You will receive an email notification when your registration is approved. Following approval, you can apply for a permit. See the help documents below: