Building Services

Building Services monitors compliance with the City of Allen's building codes and ordinances through the permit application process, construction plan review, and conducting inspections. Information on permit application, inspection scheduling and fees is provided below. Find information about specific types of permits and forms needed for permit application on the Permit and Contractor Forms page

  1. Permits
  2. Inspections
  3. Cancellations
  4. Fees

Citizen Self Service (CSS) Portal 

As part of our commitment to provide customers with better and more efficient service, we are moving to an online system for residential permit application and all inspection scheduling.  We no longer accept or issue permits via email.  Applicants will be directed to use our online Citizen Self Service (CSS) portal.  Once you have applied for a permit online, please allow 24 hours for processing.  If you are in need of a permit on the same day, please visit Building Services, first floor of Allen City Hall, 305 Century Parkway.

To use the Citizen Self Service (CSS) Portal, you will need to create an account (register as a user). Allow 1-2 business days for account registration approval by staff. You will receive an email notification when your registration is approved. Following approval, you can apply for a permit. Before permit application, be sure to check the Permit and Contractor Forms page for any forms that need to be attached in the online permit application. See the help documents below: