Community Assistance

Hard times can happen to anyone. If you need financial help or emotional support, these organizations and resources may be able to help.

Food Pantries and Groceries

Shelter and Housing

  • COVID-19 Utility Assistance Program now closed: Due to the volume of applications received and available funding, this program has closed. If you need rent/mortgage or utility assistance, please contact All Community Outreach to see if you qualify for one of their assistance programs.
  • All Community Outreach (ACO): Housing, rent and utility assistance for qualifying individuals
  • Home Repair Assistance Program: Run by the City of Allen to help keep homeowners in safe and stable housing
  • Hope's Door: Shelter and counseling center for domestic abuse victims
  • State and local housing stability policies: Provided by The University of Texas at Austin
  • Collin CARES Economic Recovery and Assistance Program: This program is closed. If you're an Allen resident in need of rent, mortgage and/or utility assistance and you meet income guidelines, please contact All Community Outreach (ACO) to apply for assistance. Food pantry services available through ACO regardless of income
  • Atmos Energy: If you need assistance paying your natural gas bill, call the Atmos Energy Customer Contact Center at 888.286.6700 (M-F, 7 a.m. to 6 p.m.) to discuss your account and explore financial assistance. Installment plans are available with no charges or fees. No need to wait for a disconnect notice. Call 888.286.6700 or visit to set up a plan that meets your needs.


  • Collin County Rides: A partner program between the City of Allen and DART to provide transportation options for seniors and residents with disabilities through a taxi voucher system

Employment Resources

Mental Health Resources

Other Support

  • 2-1-1 Texas: Connects Texas citizens with needed services such as food, housing, childcare and crisis counseling. Dial 211, 877.541.7905 or visit
  • Assistance Center of Collin County: Helps people in need connect with programs to help them. It also administers funds from grants and community donations and works with reduced-cost prescription programs.
  • LifePath Systems: A community-based, non-profit organization created specifically to help individuals and their families dealing with mental illnesses, intellectual disabilities and developmental delays
  • Wellness Center for Older Adults: Serves adults 55 years of age and older and their caregivers in Collin County and surrounding areas. Their work and passion is to assist older adults in healthy and independent living, allowing seniors to age in place gracefully.

Business Support