Online Services
MyAllen App & Request Center
Spot a water leak or pothole? Have an issue with trash/recycling collection? Use the MyAllen app and request center to report more than 60 common service requests, including issues with trash/recycling collection, animals, property maintenance, streets, parks/trails, traffic signals/stoplights, water leaks and more. Learn more.
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Just want to report it online?
Anonymous Requests
Property maintenance issues may be reported anonymously. Other request types will prompt users to create an account. Users may opt to keep any request confidential.
Home and family
Home Services
- Pay your utility bill
- Open a new utility account
- Apply for or renew an alarm permit
- Request a smoke alarm installation
Activities and Entertainment
- Register for a temporary library card
- Download digital books, animated children's books, magazines and academic journals
- Watch virtual Story Times on Facebook
- Watch Allen City Television programs on YouTube
- Take a virtual tour of local public art
- Support local restaurants by ordering takeout or delivery
- View the Parks & Recreation LIFE guide
- Find a park
Activities in Parks & Recreation ActiveNet
- Special Events
- Early Childhood
- Preschool Activities
- Youth Activities
- Child Activities
- Teen & Adult Activities
- Adult Sport Leagues
Pets and Animals
- Register your pet
- Adopt a pet by viewing available animals online, then scheduling an appointment to visit at 214.509.4378.
Home Improvement
- If you use a sprinkler system, use these tips to minimize water waste
- Apply for a building permit to repair a roof, install irrigation, replace a fence or complete other home projects
- Schedule an inspection for your permitted project
- Request location of a utility line
- Request a sidewalk repair
Civic Involvement
- Check your voter registration status
- Watch previous City Council meetings
- Watch previous Planning & Zoning meetings
Community Safety
- Report an anonymous crime tip
- Submit a traffic issue
- Search for sex offenders
- View Neighborhood Patrol Map
- Register for a free community CPR class
- Apply for a Block Party Permit
- Apply for a Pyrotechnics Permit
Other Services
Open Government
- Search Documents
- Submit an open records request
- Submit a request for Engineering record plans
- Find Council and P & Z agendas
Business resources
Vendors
Contractors
- Request location of a utility line
- Schedule an inspection for your permitted project