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COVID-19 Operational Changes
The City of Allen is working to safety expand services and reopen facilities impacted by changes related to COVID-19. A phased return to City operations is planned to align with state guidelines and protect the health of both citizens and staff. Opening dates for some facilities are yet to be determined (TBD).
Patrons are encouraged to wear face coverings when visiting any City facility. For questions related to specific departments or facilities, please contact us by phone.
Patrons are encouraged to wear face coverings when visiting any City facility. For questions related to specific departments or facilities, please contact us by phone.
Allen City Hall
| Service | Status | Opening Date | Restrictions |
|---|---|---|---|
| Customer Service windows (utility billing, permitting) | Open | May 18 | Face masks required |
| Deliveries | Open | Deliver to utility billing/permitting windows | |
| Department/staff appointments | Open | Must call to schedule. Restrictions apply. |
Allen Public Library
No programs, activities or rentals will take place at Allen Public Library until it reopens to the public.| Service | Status | Opening Date | Restrictions |
|---|---|---|---|
| Allen Public Library facility | Open |
June 15 |
|
| Curbside pickup | Open |
May 4 |
|
Parks and Trails
No programs, activities or rentals will take place at closed amenities until they reopen to the public. All Allen Parks and Recreation adult athletics, leagues and tournaments have been postponed until further notice. Maintaining a 6' distance from people not in your household or group is encouraged.
| Location | Status | Opening Date | Restrictions |
|---|---|---|---|
| Basketball courts | Open | May 18 |
|
| Celebration Park Sprayground | Open | June 15 |
|
| Parks open spaces | Open | ||
| Playgrounds | Open | May 28 | |
| Pavilions | Open |
June 15 | |
| Tennis Courts | Open | May 1 |
|
| Trails | Open |
|
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| Volleyball courts | Open | May 18 |
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Recreation Centers
No programs, activities or rentals will take place at closed facilities until they reopen to the public. All Allen Parks and Recreation adult athletics, leagues and tournaments have been postponed until further notice.Adjusted Open Swim Information
| Location | Status | Opening Date | Restrictions |
|---|---|---|---|
| Allen Community Ice Rink - Limited Operations | Open |
June 8 | |
| Allen Community Ice Rink - Open Skate | Closed | July 1 |
|
| Allen Senior Recreation Center | Closed | Planned for early 2021 |
|
| Don Rodenbaugh Natatorium | Open | May 26 |
|
| Ford Pool | Closed |
|
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| Joe Farmer Recreation Center | Open | May 26 |
|
| The Courses at Watters Creek | Open | April 17 |
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| The Edge Visitor Center | Open | July 6 | |
| The Edge Skate Park | Open | May 18 |
|
Other Facilities
| Location | Status | Opening Date | Restrictions |
|---|---|---|---|
| Allen Animal Shelter | Closed | TBD | Adoptions by appointment. Details |
| Allen Chemical Reuse Center | Closed | TBD | |
| Allen Heritage Center | Closed | TBD | |
| Municipal Court | Open | May 18 | |
| Municipal Service Center | Closed | TBD | |
| Parks & Recreation Administrative Building | Open | May 22 |