Have you paid your utility bill online since January 16, 2020?
That’s the day we switched to a new utility billing payment system. If you haven’t logged in since then, you’ll need to create a new account in order to pay online.
We created a helpful guide to walk you through the process. We recommend keeping it handy as you register, create an account and pay your first bill. Pay special attention to page 7 when looking for your Account ID and CID numbers!