Health & Safety

The City of Allen strives to keep residents healthy and safe by enforcing standards of cleanliness and security. These rules guide alarm operation, food safety training, code complaints and more. The City of Allen also provides valuable resources to businesses through Allen Police Department's Community Relations Unit, including free training on workplace violence, identity theft, check fraud and more.

Food Safety Training

Approved food safety training is required for all restaurants, day cares and other specified facilities. The Environmental Health Division oversees all training requirements.

Health Scores

The Environmental Health Division is responsible for all routine inspections, education and monitoring of all food facilities, including: day cares, schools, grocers, mobile food vendors and temporary food facilities. Food inspection scores are based on a 100-point system. Environmental health permits must be renewed annually. View health scores.

Code Complaints

Our Code Compliance Division addresses nuisance and property standard violations, including high weeds and grass, trash and debris, and illegal dumping. The City of Allen property maintenance code is posted in our Municode Library.

Alarm Systems

Businesses must obtain a permit to operate alarm systems, including fire and burglar alarms. Owners will be charged a service fee for excessive alarm calls. Apply for an alarm permit.

911 and Non-Emergency Calls

Call 911 when lives are in danger, someone is seriously injured or experiencing a medical condition, you witness a crime in progress or encounter another situation requiring immediate attention. If you need police assistance with something less urgent, call 214.509.4321 to reach our non-emergency line.

Excavation Safety

Call before you dig! Dial 811 before excavation to prevent damage to vital buried lines. The hotline is available all day, every day.

Outdoor Warning Sirens

The City of Allen operates 13 outdoor warning sirens to alert citizens who are outside to imminent severe weather. Sirens may be sounded to warn of large hail, high winds or an approaching tornado. If you are indoors, you should monitor NOAA weather radios or local TV/radio stations for the latest weather reports.

Free Safety Training

Allen Police Department's Community Relations Unit operates three storefront locations at Watters Creek, The Village at Allen and Allen Premium Outlets. These locations offer resources for businesses and provide opportunities for citizens to interact with police. This unit also offers free training for business owners or employees on workplace violence, identity theft, burglary prevention and check fraud. Learn more by calling 214.509.4359.