Strategic Plan

It's our safe community, community character, community unity, vibrant centers, great neighborhoods and experiences for all that make us the premier place to live in the DFW Metroplex.

These words capture the vision of Allen City Council set forth during a strategic planning process in 2020-2021. City of Allen Strategic Plan 2036 was created by elected City leaders to help prioritize projects, clarify initiatives and develop work plans and budgets for the next several years. The Plan was officially received by Allen City Council on May 11, 2021, and modified by City Council on Feb. 19, 2022. Each year a new workplan is established highlighting the priority activities for achieving each Strategic Goal.

View the 2022 Action Agenda outlining how staff and City Council will work together to achieve City of Allen Goals for 2026.

red iron walking bridge spanning Allen's historic stone dam

City Government Mission

The Allen City Government Mission is to provide best in class municipal services, be financially responsible and sound, plan and invest in Allen's future, engage our community, provide fair and equitable community services and city government, preserve and enhance our Allen community character and stimulate economic growth and business investment.

City of Allen Goals for 2026

Click any goal to learn more! 

  • GOAL 1: Financially sound and transparent City government
  • GOAL 2: Safe and livable community for all
  • GOAL 3: Vibrant community with lively destinations and successful commercial centers
  • GOAL 4: High-performing City team providing resident-focused services
  • GOAL 5: Engaged and connected Allen community

City of Allen Strategic Plan 2036


GOAL 1: Financially sound and transparent City government

Allen should have adequate resources to support the services and service levels as defined in the Annual Budget. This includes regular investment in the maintenance and upgrade of City infrastructure and facilities, having diversified revenue sources, and delivering City services in the most cost-effective and efficient manner.

Transparency should be accomplished through a proactive communications strategy and processes for informing the residents and Allen community.

  1. City of Allen logo

    City Hall, CUTX Event Center to receive facility upgrades

    JAN. 23, 2024 - Two city facilities are receiving hardware upgrades. A new emergency generator will be installed at Allen City Hall; and Credit Union of Texas Event Center will have its Wi-Fi infrastructure replaced with new hardware. Read on...
  2. City of Allen logo

    New provider for on-demand transportation program

    NOV. 14, 2023 - Allen City Council has approved a new agreement with Denton County Transit Authority (DCTA) to provide on-demand transportation services to Allen residents who are age 65+ or have a disability. Read on...
  3. City of Allen logo

    Northbound Chelsea Boulevard to receive additional lanes

    OCT. 24, 2023 - Planning for the expansion of the northbound lanes of Chelsea Boulevard is set to begin. Council approved $210,075 for the roadway design. Total project cost is projected at $3.26 million. Construction is expected to complete in 2024.
  4. City of Allen logo

    New traffic signal coming to Ridgeview/Chelsea intersection

    SEPT. 26, 2023 - A new set of traffic signal equipment has been purchased for the Ridgeview Drive and Chelsea Boulevard intersection.
  5. Residential trash cart and recycling cart

    Adjustments made to waste service fees, water and sewer rates

    SEPT. 26, 2023 - Council approved changes to the rates and fees for commercial and residential solid waste, recycling and HHW services. The rate adjustment is an increase of $1 per month, bringing the total monthly residential charge to $18.09 per month.
  6. City of Allen logo

    City invests in data backup and disaster recovery system

    SEPT. 12, 2023 - The City of Allen’s data is even more protected after securing a three-year maintenance deal on a resilient data backup and disaster recovery platform. Read on...
  7. City of Allen logo

    New traffic signal equipment coming to several Allen intersections

    SEPT. 12, 2023 - A grant from the Texas Department of Transportation (TxDOT) will help fund new traffic signal equipment for several intersections across the city. Read on...
  8. City of Allen logo

    City budget, tax rate approved for fiscal year 2023-2024

    SEPT. 12, 2023 - Allen residents will continue enjoying one of the lowest tax rates among large Texas cities following the approval of the Fiscal Year 2023-2024 tax rate and city budget. Read on...
  9. City of Allen logo

    TxDOT to reimburse City for traffic signal improvements

    AUG. 8, 2023 - As part of the Highway Safety Improvement Program, City of Allen will receive reimbursement from the Texas Department of Transportation traffic signal improvements at several major intersections in Allen.
  10. City of Allen logo

    City of Allen and Town of Fairview partner on manhole and sewer repair project

    AUG. 8, 2023 - City of Allen and Town of Fairview have entered an interlocal funding agreement to repair deteriorating manhole structures along US 75.
  11. City of Allen logo

    Contract issued for phase 1 of bridge repair project

    AUG. 8, 2023 - Following an inspection of Allen’s bridges and bridge class culverts, there were 16 structures identified as needing remediation. Phase 1 of the repairs was approved by Council and will cost $1.06 million.
  12. Engage Allen 2023 Bond

    Bond Election called for Nov. 7, 2023

    AUG. 8, 2023 - City Councilmembers called for a General Obligation Bond Election to take place on Tuesday, Nov. 7. The bond election will be composed of five separate propositions. These propositions will not increase Allen’s tax rate.
  13. City of Allen logo

    Council sets public hearing date for City Budget and Tax Rate, receives proposed 2024-2028 CIP

    AUG. 8, 2023 - Public hearings for the City’s proposed budget and tax rate have been set for Sept. 12. City staff also presented the proposed 2024-2028 Capital Improvement Program, outlining large capital projects anticipated to start in the next 5 years.
  14. City of Allen logo

    Ridgeview Drive segment to be expanded ahead of SH 121 development

    AUG. 8, 2023 - The section of Ridgeview Drive from US 75 to Chelsea Boulevard will soon have additional lanes to prepare for the area’s upcoming development. The $6.6 million project will be paid for using 2016 bond funds and funds from Collin County.
  15. City of Allen logo

    Council approves cost-saving joint funding plan for Ridgeview Drive construction

    JULY 11, 2023 - A new interlocal agreement has been approved by City Council, allowing the use of Collin County funds for the construction of Ridgeview Drive from Chelsea Boulevard to US 75.
  16. City of Allen logo

    Building permit and land development fees updated

    JULY 11, 2023 - Fees for building permits and land development requests have received their first major update since 2012. These updated fees are intended to offset a portion of the cost of processing these requests and providing this service.
  17. City of Allen logo

    Allen Gateway Project second phase approved, requires no City funds

    APRIL 11, 2023 - Allen Gateway Project’s second phase will soon begin, bringing landscaping and pedestrian improvements. The work will be funded entirely by Governor's Community Achievement Award funds and TxDOT “Green Ribbon” funds.
  18. City of Allen logo

    New homestead exemption approved for Allen homeowners

    APRIL 11, 2023 - Allen homeowners will benefit from a new exemption to their City property taxes. City Council approved a homestead exemption which will deduct 5% from appraised home values when calculating the annual taxes due to the City.
  19. City of Allen logo

    Annual independent audit returns clean audit for City finances

    MARCH 14, 2023 - An independent audit of the City’s finances and account groups gave the City of Allen a clean audit, finding no issues or items of concern regarding accounting control structure.
  20. City of Allen logo

    New water disinfection system helps keep Allen water clean

    MARCH 14, 2023 - Councilmembers approved the purchase of two new water disinfection systems at the Bethany and Rowlett water towers. The systems will ensure that disinfectant levels stay at appropriate levels from storage tank to kitchen sink.
  21. City of Allen logo

    City Council launches 2023 bond process by appointing steering committee

    MARCH 14, 2023 - In preparation for a public bond election expected to be held in November 2023, Allen City Council appointed six members to a bond steering committee during the March 14 council meeting.
  22. City of Allen logo

    Allen awarded advance TxDOT funding for intersection safety improvements and landscaping

    DEC. 13, 2022 - City of Allen is a recipient of a Highway Safety Improvement Program (HSIP) Grant through the Texas Department of Transportation (TxDOT). This grant program is designed to improve safety and reduce traffic fatalities and serious injuries.
  23. City hall

    Roof replacement for several City facilities approved

    NOV. 8, 2022 - City council has approved the replacement of three city facility roofs. Councilmembers approved the replacement of these three roofs for the total cost of $1,070,927. Read on...
  24. City of Allen logo

    Water mains in Timbercreek and Allenwood to be replaced

    NOV. 8, 2022 - City council approved a contract for the design of replacement water mains in the Timbercreek and Allenwood neighborhoods for $384,900. Construction activity is expected to begin in December 2023. Read on...
  25. Rowlett water tower

    Rowlett Water Tower and Custer Ground water tank to be repainted

    OCT. 25, 2022 - The Rowlett Water Tower and Custer Ground #2 water storage tank will soon receive new exterior paint and minor repairs. Work is set to take place between November 2022 and summer 2023.
  26. City of Allen logo

    Intersection improvements to be co-funded by HEB

    OCT. 11, 2022 - Councilmembers approved a partnership agreement with grocery store chain HEB to expand the intersection of Exchange Parkway and Greenville Avenue. Completion is anticipated prior to the HEB store opening in summer 2023.
  27. Allen firefighter uniforms hanging on rack with patches visible

    New emergency generators to be installed at Allen fire stations

    OCT. 11, 2022 - Allen Fire Stations 3 and 4 will receive new emergency generators, thanks to a new contract awarded by City Council. The total project cost is $248,708 and funded by the City’s annual Facilities Maintenance budget.
  28. City of Allen logo

    New board members appointed

    SEPT. 27, 2022 - City Council appointed new and returning community volunteers to fill 15 open positions on City boards, commissions and committees. The Council Nominating Committee interviewed a total of 62 candidates to fill these positions.
  29. City of Allen logo

    Fee changes for utility services approved

    SEPT. 27, 2022 - Customers who pay for water, sewer and trash/recycling services through the City of Allen will see slightly higher rates for services beginning Oct. 1. The changes were approved by City Council to reflect rising costs of services.
  30. City of Allen logo

    Allen approves annual contract for City-owned streetlight maintenance

    SEPT. 13, 2022 - City of Allen will enter an annual contract with Standard Utility Construction, Inc., for maintenance of City-owned streetlights in an amount not to exceed $325,000.
  31. City of Allen logo

    Budget, tax rate approved for Fiscal Year 2022-2023

    SEPT. 13, 2022 - Following a public hearing and council discussion, councilmembers approved the 2022-2023 City budget and tax rate. The council voted to approve a ($302,652,181) budget and approved a tax rate of $0.4212 per $100 of taxable value.
  32. City of Allen logo

    Aging sewer lines to be replaced

    AUG. 9, 2022 - City Council approved a $606,400 sanitary sewer project to replace deteriorating sewer lines under and along Heritage Parkway and Allen Heights. Construction begins after the survey and design processes are complete.
  33. City of Allen logo

    City will install four new traffic signals in the next year

    AUG. 9, 2022 - City Council approved a $1,450,381 construction agreement for three new traffic signals. A fourth signal will be constructed in 2023, made possible through a TxDOT Safety Grant awarded to the City earlier this year.
  34. Front cover of 2022-2023 City of Allen Proposed Budget

    Public hearing dates set for 2022-2023 budget, tax rate

    AUG. 9, 2022 - City Council voted to set the date of public hearings for the 2022-2023 annual City of Allen budget and tax rate. The budget decreases the City’s tax rate to $0.429, a reduction of $0.041 from the previous year’s budget.
  35. Two women participate in a yoga class at an Allen recreation center

    Membership, rental fee changes coming in 2023

    JULY 26, 2022 - Allen Parks and Recreation will introduce new membership fees and added member benefits beginning Jan. 1. This is the first major update to recreation fees in more than 15 years.
  36. City of Allen logo

    Allen receives $2 million TxDOT grant for highway safety improvements

    JULY 26, 2022 - City of Allen was awarded a $2 million grant through the Highway Safety Improvement Program from the Texas Department of Transportation (TxDOT). The funding is intended to enhance safety at key intersections.
  37. Exterior photo of Allen Public Library at evening

    Architects to begin detail designs for Allen Public Library expansion

    JULY 26, 2022 - Plans to expand Allen Public Library are moving forward. City Council approved a $949,297 contract with Hidell and Associates Architects to develop schematic and detail designs and prepare construction documents.
  38. City of Allen logo

    Smart Water Meters slated for delivery this fall

    JULY 12, 2022 - The citywide installation of Smart Water Meters is on track to begin in October, offering customers consistent 30-day billing periods, hourly water use data, automatic leak alerts and other features.
  39. City of Allen logo

    Sloan Creek Waterline approved for $4,648,570

    MAY 27, 2022 - Council approved construction of a 24-inch potable water line from Allen Commerce Drive to Ridgeview Drive. The water line will help prepare for the eventual development located at SH 121 and US 75.
  40. City of Allen logo

    Streets and alley rehab approved for $1,932,009

    MAY 27, 2022 - The City will remove and replace concrete panels on approximately 270 yards of alleys and 11,300 yards of roads in various locations throughout Allen. This reinvestment in our streets and alleys is larger than in years past.
  41. City of Allen logo

    Allen Finance Department recognized with national award

    APRIL 28, 2022 - The Government Financial Officers Association (GFOA) recognized City of Allen with national awards for its Popular Annual Financial Report (PAFR) and Annual Comprehensive Financial Report (ACFR) for Fiscal Year 2020.
  42. City of Allen logo

    Manhole rehabilitation project approved for $851,314

    APRIL 28, 2022 - Council approved an agreement to rehabilitate 41 manholes located at Village at Allen and the Watters Creek shopping area. While this deterioration is not widespread, prolonged conditions can lead to damage to city sewer lines.
  43. City of Allen logo

    Bond issuance approved for $25.5M in improvements to City services

    APRIL 15, 2022 - City Council approved a $25,521,00 bond issuance for improvements to the City’s park system, transportation infrastructure, and library and fire services. These funds were authorized by Allen voters in the 2016 bond election.
  44. Firefighter uniforms hanging on rack with patch visible

    City of Allen approves Meet and Confer agreement with Allen Firefighters Association

    FEB. 1, 2022 - City staff and Allen Firefighters Association successfully reached an agreement related to the Meet and Confer process pursuant to Subchapter B, Chapter 142 of the Texas Local Government Code.
  45. City hall

    Maintenance, upkeep projects approved

    JAN. 11, 2022 - Councilmembers authorized contracts for City facility HVAC maintenance as well as a data backup and disaster recovery platform. These maintenance projects help prolong the life of City assets and protect against costly equipment failures.
  46. City of Allen logo

    Council reviews success of the CDBG Program’s 2020-2021 activities

    DEC. 28, 2021 - City Council adopted the 2020-2021 Comprehensive Annual Performance Evaluation Report (CAPER) for the Community Development Block Grant Program (CDBG), recognizing its accomplishments from the past year.
  47. Allen aerial shot

    Stable economy, strong management earns Allen highest possible bond rating

    A stable economy, strong fiscal management and above-average resident incomes helped the City of Allen maintain the best possible bond ratings from both Moody’s Investor Services and S&P Global Ratings.
  48. group of finance employees posing with Allen mayor

    Purchasing process saves Allen $9.6 million

    MARCH 20, 2021 - For the twentieth consecutive year, the City of Allen has earned top marks for its efforts to save money and make ethical choices in its purchasing processes.
  49. Allen City Hall

    Allen wins prestigious government finance award

    MARCH 31, 2021 - The City of Allen has continued its winning streak, earning a prestigious national finance award for the 21st year in a row.
  50. professional headshot of Pete Phillis

    New Chief Financial Officer hired

    APRIL 29, 2021 - The City of Allen has hired Pete Phillis, an accomplished financial manager with more than 28 years of experience.

GOAL 2: Safe and livable community for all

Allen should uphold its reputation as a family friendly community and a preferred place to live in the DFW metroplex. This includes maintenance and expansion of its trail system, maintenance and enhancements of Allen community/recreation centers, and maintenance and upgrade of the City's infrastructure and facilities.

Allen should also maintain and enhance its place as one of the safest cities in Texas.

  1. City of Allen logo

    Council adopts ADA Transition Plan for City facilities

    JAN. 23, 2024 - Council has adopted the Americans with Disabilities Act Self Evaluation and Transition Plan – reaffirming its commitment to making Allen an accessible place to live, work and play. Read on...
  2. City of Allen logo

    New west Allen neighborhood development approved

    ?JAN. 9, 2024 - Council approved plans for a new neighborhood development at the intersection of Custer Road and McDermott Drive. The neighborhood will feature new trails that connect to the city-wide trail network.? Read on...
  3. City of Allen logo

    Turf to be replaced at Allen Station Park

    ?DEC. 12, 2023 - Four turf softball fields at Allen Station Park will soon have their surfaces replaced with newer synthetic and reinforced turf. The Allen Community Development Corporation is funding $285,400 for this project. Read on...
  4. City of Allen logo

    Community Enhancement presents annual report

    NOV. 14, 2023 - More than a hundred Allen residents received rent/utility assistance and help with urgent repairs thanks to a federally-funded grant administered by the City of Allen. Read on...
  5. City of Allen logo

    City purchases new cybersecurity services

    NOV. 14, 2023 - The City organization’s cybersecurity just got an upgrade after Council approved the purchase of a new cybersecurity software subscription. This subscription is included in the IT Department’s annual budget for a total of $126,845. Read on...
  6. City of Allen logo

    Repairs coming to sewer line over Cottonwood Creek

    NOV. 14, 2023 - A 50-year-old sewer line crossing Cottonwood Creek will soon be repaired. $350,000 from the Water and Sewer Fund annual budget has been assigned for this project. Read on...
  7. Allen Police Department Officer Badge

    Allen eliminates citywide juvenile curfew

    OCT. 10, 2023 - City Council has eliminated the City’s juvenile curfew ordinance. This change conforms to the updated State of Texas code that prohibits municipalities from enforcing ordinances that impose curfews on persons younger than 18 years of age.
  8. Firefighter uniforms hanging on rack with patch visible

    Allen Fire Department acquires new training software

    SEPT. 26, 2023 - Allen Fire Department has purchased new virtual fire training software. The software simulates fire emergencies and includes development of virtual urban living structures, an office/warehouse structure and integrates voice/radio traffic.
  9. trail

    Council approves TxDOT funding agreement for Rowlett Trail sections, trailhead at Molsen Farm

    SEPT. 12, 2023 - A new funding agreement with TxDOT has been approved, allowing federal grant funds to help pay for the construction of the north and south segments of Rowlett Trail.
  10. country meadows park render

    New playground, shade structure coming to Country Meadows Park

    SEPT. 12, 2023 - The Country Meadows Park playground will soon be replaced with a new play structure. At the same time the new play structure is being installed, a new shade structure will also be added to the playground.
  11. City of Allen logo

    Multi-Family Licensing and Inspection Program updates fees

    JULY 11, 2023 - City Council approved the addition of a renewal late fee and reinspection fee to the Multi-Family Licensing and Inspection Program. Multi-family complex property owners who renew on time and correct issues will not incur these new fees.
  12. Allen Parks and Recreation Logo

    Upcoming trail segment to connect Allen and Plano trail systems

    JULY 11, 2023 - A contract for the design of the southern extension of Watters Trail has been approved. This trail segment will connect the hike and bike path to existing Plano trails and Allen’s future Rowlett Trail.
  13. Allen Parks and Recreation Logo

    Construction contract for Allen’s dog park approved

    JUNE 11, 2023 - The Bark Yard, Allen’s upcoming dog park, will soon begin construction after councilmembers approved a contract with Cole Construction, Inc. Work is set to begin later this summer and finish spring of 2024.
  14. City of Allen logo

    Sidewalk Maintenance Ordinance now includes needs-based program

    FEB. 28, 2023 - Allen’s Sidewalk Maintenance Ordinance now includes a financial assistance program for qualifying homeowners. The ordinance splits the cost of neighborhood sidewalk repair 50/50 between applicant homeowners and the City.
  15. Digital rendering of future Stephen G Terrell Recreation Center

    Fitness equipment and food service equipment secured for Stephen G. Terrell Recreation Center

    DEC. 13, 2022 - Stephen G. Terrell Recreation Center is another step closer to completion with funding approved for fitness and food service equipment.
  16. City of Allen logo

    New fiber platform contract and new fiber lines to be installed at STRC and Fire Station 6

    DEC. 13. 2022 - The City will add two new leased fiber lines to serve Stephen G. Terrell Recreation Center (STRC) and Fire Station 6 with Council’s approval of a new ten-year contract with Unite Private Network (UPN).
  17. City of Allen logo

    Allen Police and Fire Departments to receive new public safety equipment

    NOV. 8, 2022 - City Council has approved the purchase of several new pieces of public safety equipment.
  18. Two women walking on Cottonwood Creek Trail Bridge

    Allen Parks and Recreation wins $4 million grant for trail planning

    DECEMBER 14 2022 - On December 8, Allen Parks and Recreation was awarded a $4 million grant to help fund its work connecting Rowlett Trail to the regional trail system.
  19. Front cover of Parks and Open Space Master Plan

    Council approves Parks and Recreation, and Open Space Master Plan

    SEPT. 27, 2022 - City Council approved the new 2021-2031 Parks, Recreation and Open Space Master Plan that will serve as a guide for future parks and recreation planning in Allen.
  20. Allen Police Department Officer Badge

    Allen approves lease agreement for new body-worn cameras

    JULY 12, 2022 - Allen Police Department will enter a five-year agreement with Motorola Solutions to lease 162 body-worn cameras, including associated equipment and services, in the amount of $596,888.
  21. City of Allen logo

    Allen adopts 2021 International Building Codes

    JUNE 14, 2022 - City Council approved an amendment to move Allen from the 2018 version to the 2021 version of building codes established by the International Code Council.
  22. City of Allen logo

    Council votes to continue curfew for juveniles ages 10 to 16

    JUNE 17, 2022 - City Council held a public hearing and vote to continue the existing juvenile curfew in Allen for kids ages 10 to 16. The curfew was originally established in 2007 and must be reviewed every three years, in accordance with state law.
  23. City of Allen logo

    Rolling Hills Park moves forward with planned upgrades and expansion

    MAY 13, 2022 - Council approved a $1,766,267 contract for the renovation of Rolling Hills Park. The existing park property combined with the purchased park property will transform Rolling Hills Park into over three acres of usable park acreage.
  24. Photo of new treadmill equipment at Don Rodenbaugh Natatorium

    New cardio equipment coming to Allen recreation centers

    MAY 11, 2022 - The new purchases include ellipticals, upright bikes and recumbent bikes at Don Rodenbaugh Natatorium and Joe Farmer Recreation Center, as well as treadmills, ellipticals and recumbent bikes at Allen Senior Recreation Center.
  25. Digital rendering of the exterior front of future Fire Station 6

    Contract awarded for construction of Fire Station 6

    MAY 11, 2022 - Council approved a construction contract for Fire Station 6 in the amount of $11,247,190. Station 6 will have an older nostalgic firehouse design, styled with New England architecture, decorative windows and folding doors.
  26. Front cover of Parks and Open Space Master Plan

    Parks and Open Space Master Plan update

    FEB. 25, 2022 - Allen Parks and Recreation Director Kate Meacham gave an update to Council on the Parks and Open Space Master Plan. The document is built on community input to help staff identify and address community needs over the next 10 years.
  27. Nice photo of Allen Police Department administration building

    Secure parking features approved for Allen Police Headquarters

    FEB. 25, 2022 - Council members approved a $600K construction agreement to install parking lot walls and fencing at Allen Police Headquarters. The design creates increased security for employees while maintaining public access and parking.
  28. Digital rendering of new inclusive play structure improvements planned for Bethany Lakes Park

    Council approves Inclusive Improvements for Bethany Lakes Park

    ?FEB. 11, 2022 - Allen City Council approved inclusive improvements for the play equipment at Bethany Lakes Park. These new improvements to Bethany Lakes Park will bring greater ease of accessibility to more Allen residents.
  29. Artist rendering of modern recreation facility with glass rotunda and wide welcome deck

    New renderings of Terrell Recreation Center revealed

    OCTOBER 15, 2020 - Allen Parks & Recreation is sharing a glimpse inside the future Stephen G. Terrell Recreation Center.
  30. Project LIFE logo

    VIDEO: Allen City Television debuts "Project LIFE"

    APRIL 29, 2021 - A new, monthly video series highlights projects and updates from Allen's Parks and Recreation Department.
  31. five people stand outdoors holding colorful trail signs

    Find your way with new trail signs!

    FEBRUARY 3, 2021 - Allen Parks Foundation unboxed 22 new trail signs to be placed at trail intersections this month.
  32. motorcycle officer

    Allen named #2 safest large city in Texas

    DECEMBER 14, 2020 - Allen was one of 39 large cities with a population over 100,000 included in the report, which factored in the level of reported crimes, as well as their relative severity.

GOAL 3: Vibrant community with lively destinations and successful commercial centers

Our city should have an "Allen" sense of place and its own identity known by residents. The Allen Downtown should be developed as a major community and regional destination that has a "unique" draw that is distinctive from other regional downtowns. In addition, Highway 121 should be developed as a major community and regional destination, older commercial centers should be redeveloped, and Allen's event center should be maintained and enhanced as a successful asset contributing to Allen's community.

  1. City of Allen logo

    City's Comprehensive Plan to be updated

    SEPT. 12, 2023 - The City of Allen’s Comprehensive Plan will soon be updated to ensure it remains relevant to Allen’s growing population. Every 5-7 years, the Plan undergoes a process to update its goals and to reexamine trends and economic conditions.
  2. dallas sidekicks

    Dallas Sidekicks return to Allen for 2023-2024 season

    SEPT. 12, 2023 - The Dallas Sidekicks indoor soccer team will play all home games at Credit Union of Texas Event Center for the 2023-2024 season after City Council approved a new one-year license agreement with the team.
  3. Digital rendering of the exterior of Armor Brewing

    Zoning changes to bring pickleball courts to Armor Brewing

    JUNE 27, 2023 - The construction of Armor Brewing Company continues, and now will include two outdoor pickleball courts. This location is in a light industrial zoning district, so the zoning change needed to be presented to Council.
  4. City of Allen logo

    Sloan Corners development eligible for receive tax reinvestment

    APRIL 11, 2023 - Located on the southwest corner of US-75 and SH-121, Sloan Corners is expected to add more than $2 billion to the City’s tax base and support 30,000 new jobs once fully developed.
  5. Render of new art coming SGTC Community Park

    Public art installations coming to Stephen G. Terrell Community Park

    MARCH 14, 2023 - An artist has been chosen to create and install public art at the upcoming Stephen G. Terrell Recreation Center and Community Park. This project is funded by 2016 Public Art Bond funds.
  6. City of Allen logo

    Zoning changes allow for new office and warehouse buildings

    FEB. 28, 2023 - A new office and warehouse center will soon be built along Greenville Avenue thanks to newly approved zoning changes. The center will include over 100,000 square feet of office and warehouse space. Read on...
  7. City of Allen logo

    Self-storage facility and office to be built at US 75 and Curtis Lane

    DEC. 13, 2022 - City Council approved a planned development on the northwest corner of US 75 and Curtis Lane that will include a three-story self-storage and office building.
  8. City of Allen logo

    New commerce center coming to 121 corridor

    DEC. 13, 2022 - Councilmembers approved plans to construct two warehouse/distribution buildings at the corner of SH 121 and North Watters Road. Zoning for this portion of land was amended to allow for warehouse/distribution use.
  9. IMG_1455

    New board formed to help guide Downtown Allen revitalization

    JAN. 10, 2023 - In addition to the new Downtown District zoning, City Council approved the formation of the Downtown Design Review Board. This new citizen board will hear, review, recommend and determine matters related to the Downtown District.
  10. IMG_0062

    City Council takes next step in revitalizing Downtown by adjusting the area’s Land Development Code

    JAN. 10, 2023 - The area formerly known as the Central Business District has now been rezoned and renamed the Downtown District, after City Council approved several amendments to the Allen Land Development Code.
  11. Allen Heritage Village

    Allen Heritage Village improvements

    OCT. 25, 2022 - Councilmembers approved contracts for construction improvements and a new pavilion at Allen Heritage Village. Including contingency and incidentals, the total cost for this project is $1,624,604 of Community Development Corporation funds.
  12. Allen EDC logo

    Allen Economic Development Corporation’s lifetime progress report

    OCT. 25, 2022 - An independent report of Allen Economic Development Corporation’s (EDC) lifetime progress was presented to councilmembers. Research was conducted by analyzing the impact of 155 EDC agreements since 1992.
  13. High 5 digital rendering courtesy of Fitzgerald and Associates

    Pickleball, putt-putt, bowling and more headed to The Farm at Allen

    SEPT. 27, 2022 - Two big names in entertainment are coming to The Farm at Allen, a 135-acre mixed-used development being built at the intersection of State Highway 121 and Alma Drive.
  14. Digital rendering of the exterior of Armor Brewing

    Zoning approved for new restaurant and microbrewery

    JULY 12, 2022 - Something new is brewing for a familiar name in the Allen coffee scene. Councilmembers unanimously approved a zoning change to allow Armor Brewing Company to expand the taproom previously owned by Nine Band Brewing.
  15. Downtown Allen revitalization logo - Dare to Dream

    Downtown Steering Committee presents revitalization plan

    JULY 12, 2022 - The Downtown Allen Revitalization Plan is the result of nearly a year of community input through workshops, events, surveys and meetings. It provides a vision and plan to turn Downtown Allen into the vibrant heart of the city.
  16. Digital representation of the building elevation for part of the planned development at Chelsea Boul

    Mixed-use development approved at Chelsea Boulevard and Ridgeview Drive

    MAY 27, 2022 - Council approved a mixed-use development on approximately 84.3632 acres located at the northwest corner of Chelsea Boulevard and Ridgeview Drive. The design includes industrial use, office/restaurant/retail use and townhomes.
  17. Digital rendering of indoor playground at Stephen G Terrell Recreation Center

    New indoor playground design and installation approved for Stephen G. Terrell Recreation Center

    MAY 13, 2022 - City Council authorized a $1,227,626 contract for the design, fabrication and installation of an indoor playground at Stephen G. Terrell Recreation Center.
  18. City of Allen logo

    Allen Gateway development is moving forward, with technical tweaks

    JAN. 13, 2022 - Katy Trail Ice House, Plush Suites and North American Properties are among the developers currently committed to the 75-acre Allen Gateway, a mixed-use development coming to the south side SH 121 at Exchange Parkway.
  19. Vinum 55 logo

    Zone amendment and permit approved for new winery, Vinum55

    FEB. 25, 2022 - Councilmembers unanimously approved a Zone Amendment and Specific Use Permit for a new winery in Allen Central Business District.
  20. Allen Americans hockey player preparing to knock the puck into the goal during a game

    City of Allen and Allen Americans agree on new long-term lease

    FEB. 11, 2022 - Credit Union of Texas Event Center will continue to be the home of the Allen Americans Professional Hockey Club. Councilmembers unanimously approved a new five-year license agreement through the 2026-27 season.
  21. Digital rendering of new play structures to be installed at Greenville Heights Park

    New playground coming to Greenville Heights Park

    JAN. 11, 2022 - The 16-year-old playground equipment will be replaced with colorful play structures complete with slides and climbing features. The project is expected to kick off in late spring 2022 and will take approximately one month to complete.
  22. Historic preserved home located in Downtown Allen

    Downtown Steering Committee reveals plans for feedback opportunities, community planning

    NOV. 12, 2021 - Allen’s Downtown Steering Committee, led by resident volunteers, gave its first-year update to City Council. The group recently completed Phase 1 of its work to develop a new vision for downtown.
  23. Artist rendering of an urban development with offices, shops and boardwalk-style restaurants

    Class A office space, entertainment venue planned for "The Farm"

    JUNE 1, 2021 - The Farm in Allen will embrace the property’s natural beauty with a 1.5-acre lake, over 2 ½ miles of hike and bike trails, a 16-acre greenbelt along Watters Creek and four additional park areas.
  24. five-story glass-walled office building at sunset

    Pillar Commercial acquires One Bethany East

    JUNE 1, 2021 - The five-story 120,000 SF office building is home to anchor Credit Union of Texas, Boss Fight Entertainment, and Verado Energy.
  25. 7 men in suits hold shovels at groundbreaking ceremony

    Construction begins on "The Farm in Allen"

    APRIL 7, 2021 - The new 135-acre mixed-use project will bring retail, restaurants, office and a hotel to the intersection of the Sam Rayburn Tollway and Alma Drive.
  26. brick event center with glass rotunda on a sunny, blue sky day

    Allen Event Center plans upgrades, repairs

    MAY 13, 2021 - Money-saving upgrades, audiovisual improvements and cosmetic repairs will soon begin at Allen Event Center.

GOAL 4: High-performing City team providing resident-focused services

Allen should hire, develop and retain a top-quality City workforce and have stable and visible leadership in City government. Allen should work as a team, with mayor/councilmembers, City managers, directors, supervisors and staff working together and respecting their respective roles. The City's organizational culture should be maintained and enhanced to emphasize professionalism, results and performance accountability. This includes developing effective and usable performance metrics for evaluating the service performance and the value to the Allen community, along with proactive City communication policies, strategies and tools to inform the community.

  1. City of Allen logo

    On-Call concrete repair contract approved

    ?JAN. 23, 2024 - Emergency concrete repairs will now be made using a new contract approved by Councilmembers. This contract sets aside $1,325,000 to be used for on-call concrete repairs across the city.
  2. City of Allen logo

    City data infrastructure upgrade

    MARCH 14, 2023 - Three new server nodes will soon support City department needs and bring faster and more reliable connectivity to the City network.
  3. Distance photo of All In art piece near large windows in the foyer of Don Rodenbaugh Natatorium

    Don Rodenbaugh Natatorium to receive new indoor water slide

    DEC. 13, 2022 - A new water slide is coming to Don Rodenbaugh Natatorium. The new slide will provide an interactive sensory experience with a 16-foot-tall starting tower, LED lights and sounds throughout.
  4. CDG21-DigCounties-Future-Ready-Winner-Badge-1200x712

    Allen named 2022 Digital Cities Survey winner for innovative use of technology, engagement

    NOV. 15, 2022 - Allen ranked third in the 75,000-124,999 Population Category and received the 2022 Future Ready award.
  5. City of Allen logo

    New contract awarded for street and sidewalk repair

    OCT. 11, 2022 - Council awarded a new contract for street and sidewalk repair to KT Contracting Concrete Series, LLC. Cost for this one-year contract will be funded by the appropriate City fund on a project-by-project basis.
  6. City of Allen logo

    City of Allen agrees to purchase portion of Molsen Farm property from Allen ISD

    JULY 26, 2022 - A property once home to one of Allen’s last working farms will now be fully owned and cared for by Allen Parks and Recreation. City Council approved the purchase of a 16-acre portion of the Molsen Farm property from Allen ISD.
  7. Greenville Heights Park shade structure

    New playground shade structures planned for three Allen parks

    JULY 12, 2022 - Council approved a $311,696 agreement for new playground shade structures at Orchards Park and Spirit Park, including a replacement of the spectator shade at Allen Station Park.
  8. CWD collection truck driving through a neighborhood

    Council approves 7% CPI rate increase for CWD commercial customers

    MAY 27, 2022 - Council unanimously approved a 7% increase to the Consumer Price Index (CPI) for CWD, the City’s contracted trash and recycling provider. Residential waste service rates remain at $15.59, a rate unchanged since June 2010.
  9. Mayor Fulk pictured with Shellie Taylor and Georgina Flores

    Public Safety Telecommunicators Week, special recognition for Georgina Flores

    APRIL 15, 2022 - Mayor Fulk proclaimed April 10-16 as Public Safety Telecommunicators Week. Communications Technician Georgina Flores was recognized for receiving two Lifesaving Awards.
  10. Mayor Fulk pictured with members of Allen Animal Services staff

    Animal Shelter Advisory Board gives annual report

    APRIL 15, 2022 - Allen Animal Shelter welcomed two new programs in 2021. Community support helped enhance facility services, and monetary donations provided more assistance for sick and injured animals in the shelter's care.
  11. City of Allen marketing team members pictured with their TRAPS Award for the Discover LIFE in Allen

    Marketing staff bring home statewide awards

    FEB. 25, 2022 - Allen Parks and Recreation received one local and several state level recognitions this month, including three separate awards for an individual staff member and one statewide award.
  12. Photo of the laser-equipped van to be contracted for street assessments in Allen

    Streets, alleys to be assessed Citywide

    JAN. 11, 2022 - A laser-equipped van will travel more than 660 miles of Allen streets and alleys to evaluate road conditions and help prioritize future repairs.
  13. Two men in reflective safety vests with text that reads &#34Allen at Work&#34

    VIDEO: Vactor trucks, grease traps, water tests – oh my!

    MAY 21, 2021 - The City of Allen celebrated Public Works Week by highlighting three crews who protect Allen’s waterways, pipes and drinking water.
  14. man configures large touchscreen monitor

    VIDEO: 2020 Excellence in PRIDE Winners announced

    APRIL 16, 2021 - Five City employees were honored for their exceptional service in Allen's annual appreciation awards.
  15. Sprinkler spraying grass

    Contracts approved for smart water meter infrastructure

    DEC. 16, 2021 - A citywide transition to smart water meters will begin next summer following a series of unanimous votes by Allen City Council. The new system offers near real-time water use information, equal billing intervals and a customer portal.
  16. firefighter in medical mask stands next to vehicle as driver gives thumbs up

    VIDEO: Allen Fire Department administers final COVID-19 shot

    MAY 6, 2021 - Allen Fire Department ended COVID-19 vaccine hub operations after vaccinating more than 50,000 individuals and administering nearly 100,000 shots.
  17. Allen Police officer speaking to a driver

    Allen Police Department recaps first year using SPIDRTech software

    FEBRUARY 25, 2021 - New software enhances communication between Allen Police Department and the people they serve.

GOAL 5: Engaged and connected Allen community

Allen should have varied opportunities for community involvement. We should celebrate Allen's cultural growth by supporting community events and festivals. City programs should be responsive to the needs of Allen's diverse community. Allen should foster and advance collaboration and partnerships with existing institutions and businesses. Community cohesion should be promoted through engagement activities.

  1. picture of actv logo

    New equipment purchased for new ACTV studio

    ?DEC. 12, 2023 - The new Allen City Television (ACTV) studio will be equipped with new modern screens, control and lighting equipment. The new equipment will allow ACTV video producers to fully utilize their new studio space once construction is complete. Read on...
  2. City of Allen logo

    Council receives bond process update

    JULY 11, 2023 - City Council heard another status update for a potential bond election by the Bond Steering Committee and members of city management. City Council is expected to vote on whether to call a bond election during their regular meeting Aug. 8.
  3. Scenic photo of a lake at Bethany Lakes Park

    Construction contract approved for new loop trail at Bethany Lakes Park

    SEPT. 13, 2022 - Trail enthusiasts soon can enjoy a new loop trail at Bethany Lakes Park. The loop will accommodate two-way pedestrian and bicycle traffic and allow for views across the park.
  4. City of Allen logo

    Council forms Community Engagement Advisory Board

    JULY 12, 2022 - Allen City Council approved the creation of a Community Engagement Advisory Board. The creation of this new Board was recommended by the Ad Hoc Committee on Diversity, Equity and Inclusion.
  5. Keep Allen Beautiful employee Josue Diaz sorts through donated bags of shoes and clothing

    Honoring Hometown Generosity

    APRIL 28, 2022 - Three Allen elementary schools were honored for their efforts collecting shoes for children and families in need. The collection was part of the Reuse-A-Shoe program hosted by Soles4Souls.
  6. Community members sit at a discussion table during a downtown visioning workshop

    Working together on a vision for downtown

    APRIL 1, 2022 - In March, the Downtown Steering Committee hosted a 'Design Weekend' where community members worked together to find shared goals for the future of the downtown area.
  7. Group of adults poses for selfie photo in City Hall rotunda

    “Better together”: Ad hoc committee presents findings, recommendations for full community engagement

    NOV. 11, 2021 - A committee formed by Allen City Council has identified key ways to make Allen more welcoming and engaging to people of all backgrounds.
  8. allen public library auditorium

    Cultural programming goes virtual at Allen Public Library

    MAY 14, 2021 - Allen Public Library brought treasured cultural programming to residents in a new way during the COVID-19 pandemic.
  9. glass doors mark the entrance to Allen City Council Chambers. the city seal is embossed on the doors

    Allen adopts diversity, equity and inclusion policy

    APRIL 16, 2021 - A committee formed by Allen City Council will spend several months exploring ways to enhance diversity, equity and inclusion efforts in Allen.