City Services

Do you have a question or need information about a city service or program but you don't know who to call? The list and links below will point you in the right direction. In addition, staff directories are available in each department as a main menu option or you can access the city directory for all central phone numbers.

Building & Code Compliance

Permits for home construction and irrigation projects
Check the latest health and restaurant scores
Find a list of registered contractors
Mosquito control and environmental health alerts

City Secretary's Office

Office of the Mayor request
Blue Star Flag program
Community Calendar
Find out about City boards and commissions
City election information

Community Services

Report a street or alley in need of repair
Report a water leak
Water or sewer emergency
Trash and recycling
Household hazardous waste and computer recycling
Yard waste and compost program
Water service and utility billing
Water conservation
Water rebate program
Contact Keep Allen Beautiful

Engineering & Traffic

Find out about capital projects for streets, utilities and facilities
Roads under construction
Report a street light problem
Report illicit discharge into the storm drain system
Traffic control and traffic signals
Questions about rail service in Allen

Fire

Emergency preparedness
About the City's outdoor warming system
County emergency notification system - CodeRED
Fire and life safety education and fire station tours
Volunteer opportunities
Block party and tent/canopy permits

Library

Adult book clubs
Computer classes
Library card, fines and fees 
Children's story times 
Children's book clubs
Teen activities 
Homework help 
Map of library floors

Municipal Court

Violations and fines 
Teen court
Court-ordered community work

Parks & Recreation

Recreation classes 
Allen Senior Recreation Center
Don Rodenbaugh Natatorium
Chase Oaks Golf Club
Joe Farmer Recreation Center
The Edge at Allen Station Park.
Ford Pool 
Trail map 

Planning & Development

Facts and figures about Allen 
Report tall grass/weeds, junk vehicle, or other neighborhood nuisances 
Interactive maps 
Homebuyer assistance
Home repair program
Having a garage sale

Police

Animal Control and Shelter 
Home alarm registration 
News and alerts 
City jail 
Request an accident or offense report 
Neighborhood Watch 
Volunteer opportunities and community programs

Public & Media Relations

Allen City Television (ACTV)
Sign up for weekly e-news
All Allen newsletter, annual report and newsroom