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Community Services
About
The Community Services Department maintains Allen roads, water lines, sewer lines and drainage systems. It also provides trash and recycling services through contract with Community Waste Disposal Inc. (CWD). The department consists of nearly 100 employees dedicated to delivering excellent customer service to the citizens of Allen.

About Microconstituents in Water Supplies
The North Texas Municipal Water District (NTMWD) provides information regarding microconstituents in drinking water supplies to assist with public inquiries. Detailed information is posted on the NTMWD website under the Water Quality header.

Municipal Utilities Usage
The City of Allen is a customer of natural gas, electricity and water just like any other resident or business in Allen. For information about the city's annual utilities usage, see the 2013 report.

Contact Information
Community Services Department
Staff Directory
Allen City Hall
305 Century Parkway
Allen, Texas 75013

Phone: 214.509.4500
Fax: 214.509.4590

Hours:
Mon - Fri - 8 a.m. to 5 p.m.
Sat and Sun Closed

24 Hour Water/Sewer Emergency: 214.509.4530

Water Restrictions Hotline: 214.509.3111
Info Advanced
Winter Watering Stage 3
Customers must use the Stage 3 Outdoor Watering Schedule Map to identify what day watering is permitted for their neighborhood.