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Bulky Item Collection
Bulk trash pick-upAbout
The City of Allen offers a once monthly service to residents for the collection of unwanted large, bulky trash items that cannot fit into the 95-gallon trash cart.

Collection Day
Residents must call CWD at 972.392.9300, Option 1 by noon on Friday to schedule this service for the next Saturday. CWD will collect a maximum of five bulky items, no larger than two men can lift. Large, bulky items must be placed out by 7 a.m. on Saturday. Find your designated bulk pick-up day using the schedule below.

Para asistencia en español, llame a 972-392-9300, opcion 2.

Regular Trash Day Bulky Item Trash Day
Monday First Saturday of the month
Tuesday Second Saturday of the month
Wednesday & Thursday Third Saturday of the month
Friday Fourth Saturday of the month

Bulky Items
Acceptable Items
  • Furniture
  • Kitchen appliances
  • Lawnmowers
  • Outdoor grills
  • Refrigerators & freezers*
  • Toys-must be labeled or tagged "bulk trash"
  • Washing machines & dryers
  • Water heaters
  • Yard tools-must be labeled or tagged "bulk trash"
Unacceptable Items
  • Car parts
  • Construction debris
  • Excess household trash (boxes or bags)
  • Fence materials
  • Household Hazardous Waste
  • Remodeling materials 
  • Tree limbs or trunks
  • Yard trimmings

For additional disposal options for these items, please call Community Services at 214.509.4500. Household items that do not fit into the bulk item category can be taken to the Custer Road Transfer Station or contact CWD for a quote on a special collection. 972-392-9300, Option 1.

*Freon® must be removed and certified Freon®-free by a licensed professional, with the certification tag attached to the appliance to be considered for bulk pick-up.

You must bring your current City of Allen water utility bill and Texas driver's license; addresses must match. Additional information can be found at the North Texas Municipal Water District website.

NTMWD’s Custer Road Transfer Station does not accept white metals (appliances). Residents can take appliances, without cost, to other NTMWD facilities:
  • 121 Regional Disposal Facility (Landfill), 3802 Hwy 121, Melissa, 75454, phone: 972.442.5405
    • "Free dump" days occur on the first Saturday of each month from 8 a.m. to 2 p.m.   
  • Lookout Transfer Station, 1601 E Lookout Drive, Richardson, 75081, phone: 972.234.3247
    • This location accepts appliances containing Freon®.
  • Parkway Transfer Station, 4030 W. Plano Parkway, Plano, 75093 (just west of Coit Road), phone: 972.596.8709
    • This location accepts appliances containing Freon®.

Trash and Recycling Guidelines
Make sure to keep your Annual Trash and Recycling Guidelines that you recieve - it's full of great year-round information!