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Support Services
The Support Services Division runs the “behind the scenes” aspects of the agency. This division includes a team of experienced and knowledgeable personnel to accomplish a variety of daily functions.

The division consists of the School Resource Officer Unit, Communications / Dispatch, Vehicle Service Unit, Jail and Animal Control Operations, Training Unit, and the Records Unit. Another area of oversight for this division includes the Property and Evidence Unit.

Records Unit
The Records Unit of the Division provides copies of accident reports and issues solicitor permits. For information, call 214.509.4350.

Animal Control Unit
The Animal Control Unit addresses issues related to domestic animals, wildlife, and livestock. This unit operates the Allen Animal Shelter. For information, call 214.509.4378.

Jail Unit
The Support Services Division operates the jail for holding individuals with Class C Misdemeanors. Persons wishing to visit a prisoner or to pay a prisoner’s fine or bond must inquire at the front desk at the Allen Police Station. Visitation hours are 9 a.m. to 11 a.m. and 6 p.m. to 8 p.m. daily. 

Contact Information
APD Jail
APD Headquarters
205 W McDermott Dr.
Allen, Texas 75013

APD Front Desk: 214.509.4200
Detention Center Book-In Desk: 214.509.4369

Visitation Hours:
Mon - Sun (Daily)
9 to 11 a.m. & 7 to 9 p.m.
allen police department
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