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Utility Billing
Overview
The City of Allen provides water, sewer, drainage, trash and recycling services to Allen residents and businesses. Utility Billing, a division of the Community Services Department, is responsible for customer services related to these utilities. This includes initiating and terminating services and all billing and collection services. Customers are billed on a monthly basis.


Contact Information
Utility Billing
Staff Directory
1st Floor, Allen City Hall
305 Century Parkway
Allen, Texas 75013

Phone: 214.509.4560
Fax: 214.509.4567

Hours:
Mon - Fri - 8 a.m. to 5 p.m.
Sat and Sun Closed

24 Hour Water/Sewer Emergency: 214.509.4530
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allen water tower