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Public & Media Relations
About Public & Media Relations
The Public and Media Relations Office (PAMRO) provides information about city government and services to residents and the media. Activities include production of the annual report, website development, e-news publications and social media oversight. PAMRO also manages operation of the the award-winning government access channel Allen City Television (ACTV) and responds to media requests. The office assists with special events and works with other departments to promote education and outreach initiatives. 

Promoting Community News & Events
While the primary goal of PAMRO is to promote city services, activities and events, we will provide information relevant to our residents from other organizations that work in partnership with the city. This information will be included in the ACTV Community Bulletin Board and through the Events Calendar.

Communication resources available for subscription include:

Learn about several more ways to stay connected in Allen. 
News and Announcements - View AllRSS Feeds
New Waste Disposal Fees Save Allen Thousands
The City is expected to save $20,000 in waste disposal fees next year, after agreeing to new rates from Community Waste Disposal (CWD). Read on...
City Facilities Closed on June 7 for System Maintenance and Upgrade
Several City of Allen facilities will be closed or have limited operations on Sunday, June 7 as the City conducts a system-wide maintenance and upgrade on its phone and network services. Emergency 9-1-1 phone service will not be affected. Read on...
Sprayground Closed June 24-July 1 in Preparation for Market Street Allen USA
The Sprayground will be closed June 24 - July 1 in preparation for this year's Market Street Allen USA Celebration. The spraygounds are expected to reopen on July 2. Read on...
Broadcast Upgrades Coming to Council Chambers and Civic Auditorium
Allen City Television (ACTV) will add high definition (HD) video and improved audio to broadcasts of public meetings and cultural programs. Read on...
City Council Recognizes “Reuse-A-Shoe” Winners
Allen ISD students collected more than 2,500 pairs of shoes during Keep Allen Beautiful’s annual contest. Read on...
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Contact Information
Public & Media Relations Office
Staff Directory
3rd Floor, Allen City Hall
305 Century Parkway
Allen, Texas 75013

Phone: 214.509.4153
ACTV Studio: 214.509.4151
Fax: 214.509.4118

Hours:
Mon - Fri - 8 a.m. to 5 p.m.
Sat and Sun Closed


Requests Under the Public Information Act
Requests submitted under the Public Information Act are handled by the city secretary. Requests can be submitted by mail, fax, email or in person. All requests should include enough description and detail about the information requested to enable the City to accurately identify and locate the information requested.

Please send requests to:
By mail to: Shelley George, City Secretary
City of Allen, 305 Century Parkway, Allen, Texas 75013
By e-mail to: sgeorge@cityofallen.org
By fax to: 214-509-4118

In person at: Allen City Hall, 305 Century Parkway, Allen, Texas 75013
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