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Sewer Cleanouts
All properties built in Allen after 1997 have been built with a sewer cleanout, which is a pipe placed into a sewer line to provide an opening at ground level to connect the private property’s service line with the city’s sewer line. Cleanouts are typically installed at the edge of the easement or property line, or in close proximity of the house foundation.

The Homeowner's Responsibility
The property owner is responsible for maintaining the service line (private sewer) from the property line, (including the cleanout) to the home. The city is responsible for maintaining the sewer line from the property line to the main sewer line. This type of pipe allows for easy access to the City of Allen’s main line and access to the property owner’s line for the private service connection.

It is standard practice to install cleanouts at the edge of easements or property lines. This prevents the necessity of going into private homes to correct stoppages.

Contact Us for Installation
If your property does not have a sewer cleanout, the City of Allen will install one at the front of the property line for $100. This payment covers the installation as well as future clean outs performed by the Sewer Department. Please complete the Authorization for Installation form in its entirety, attach payment in the form of a check or money order and remit to the Community Services Department at City Hall (305 Century Parkway). If paying by credit card, please visit the Utility Billing Department on the first floor of City Hall. For any questions, contact Community Services at 214.509.3100.

water sewer line