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Employee Development
The City of Allen supports and facilitates the ongoing development of our most prized asset: our employees. This is accomplished through a number of programs designed to encourage lifelong learning and prepare employees for future career paths. The City of Allen’s programs and services facilitate and support the city’s continuous journey as a learning organization. The Human Resources Department offers a variety of training programs and encourages employees to participate in their professional associations, obtain certifications and a formal education.

New Employee Orientation
New Employee Orientation is provided to all new regular full time employees. This orientation introduces them to policies and procedures, programs, and expectations of the City of Allen. Orientation is held on a monthly basis for all new city employees. After orientation, employees will have a comprehensive overview of the City of Allen programs, benefits, and a good understanding of the PRIDE values.

Training & Development
The City of Allen encourages employees to be lifelong learners by offering training programs and encouraging employees to participate in their professional associations, certifications or formal education.

Regional Training Program
The City of Allen partners with the North Texas Municipal Alliance (NTMA) to provide cost-effective training to all employee levels. This initiative was designed to assist municipal employees in developing skills relevant to their current occupation or possible future occupations. Program offerings include compliance courses, as well as various series that prepare and assist employees to perform at a higher level.

Customer Service Training
In addition to a customer service series provided by NTMA, the City of Allen provides training in support of our PRIDE values.

Contact Information
Human Resources
Staff Directory
2nd Floor, Allen City Hall
305 Century Parkway
Allen, Texas 75013

Phone: 214.509.4676
Fax: 214.509.4683

Mon - Fri - 8 a.m. to 5 p.m.
Sat and Sun Closed
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allen city hall photo