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Service Rates & Penalty Fees
About
The City of Allen has established rates for utilities based on the cost of providing the services. Water and sewer rate changes for some service categories go into effect as of February 1, 2014.

Residential Service Rates
Utility Billing
  • Deposit
    • $50 initial deposit
  • Upon second cut off per year, customers are assessed an additional deposit of $50 each time they are cut off for non-payment of their utility bill.

Residential Water
Minimum bill increases based on meter size.
Up to 1,500 gallons -5/8” standard meter  $9.80 per month (minimum bill)
Up to 1,500 gallons - 3/4” meter $16.35 per month (minimum bill)
Up to 1,500 gallons - 1” meter $26.15 per month (minimum bill)

Residential Volumetric Rates
1,501 to 15,000 gallons $3.18 per 1,000 gallons  
15,001 to 25,000 gallons $3.98 per 1,000 gallons
25,001 to 50,000 gallons $4.97 per 1,000 gallons
50,001 to 75,000 gallons $7.47 per 1,000 gallons
More than 75,000 gallons $11.20 per 1,000 gallons

Residential Sewer
Based on water usage.
Up to 1,500 gallons $20.79 per month (minimum bill)
Next 8,500 gallons $2.33 per 1,000 gallons
More than 10,000 gallons $40.60 maximum

Residential Drainage
Monthly Fee for Single Family Residential $3.00 per month                                


Residential Waste Services
Trash & Recycling Pickup
(includes one trash and one recycle polycart)
$15.02 per month                                     
Each additional trash polycart $8.89 per month
Each additional recycle polycart $2.10 per month
Polycart Replacement $76.05 per cart
HHW Pickup $0.57 per month

Penalty Fees
Bill not paid by due date 10% penalty on entire past due amount
Reconnection Fee During regular business hours $20
Reconnection Fee after hours / weekends / holidays $40
Returned Check Fee $25

Non-Residential Service Rates
A Commercial Water Deposit of $50 is required for all non-residential customers. Non-residential water minimum bill increases based on meter size.

Commercial Meter Size

Minimum Charge

1 ½" $32.68 per month
2" $65.37 per month
3" $98.06 per month
4" $130.73 per month
6" $326.84 per month

Commercial Volumentric Charges
Includes commercial, industrial, municipal, schools, apartments.
Up to 1,500 gallons Monthly minimum above
1,501 to 4,000 gallons $2.30 per 1,000 gallons
More than 4,000 gallons $2.86 per 1,000 gallons


Irrigation & Fire Protection
Up to 1,500 gallons Monthly minimum above
More than 1,500 gallons $5.33 per 1,000 gallons

Construction Fire Hydrant Meters
Up to 1,500 gallons  Monthly minimum above for 3" meter
More than 1,500 gallons  $3.74 per 1,000 gallons

Commercial Sewer
Billed based on total water usage.  Includes commercial, industrial, apartments.
Up to 1,500 gallons $25.81 per month (minimum bill)
More than 1,500 gallons $3.07 per 1,000 gallons (no maximum)

Municipal & School Sewer
Billed based on total water usage.  Includes municipal and school customers only.
Up to 1,500 gallons $22.56 per month (minimum bill)
More than 1,500 gallons $2.71 per 1,000 gallons (no maximum)

Schools & Municipal Sewer
Billed based on total water usage.
Up to 1,500 gallons $22.56 per month (minimum bill)
More than 1,500 gallons $2.46 per 1,000 gallons (no maximum)

Charges for Outdoor Trash Enclosures With Sanitary Sewer Drains
  a) Single Enclosure approximately ten (10) feet by ten (10) feet in size - Eleven dollars ($11.00) per
      month.
  b) Double Enclosure approximately ten (10) feet by twenty (20) feet in size - Twenty-two dollars
      ($22.00) per month.
  c) Enclosures of varying sizes charged at a rate of eleven cents ($0.11) per square foot of enclosure
      space per month.
  d) The City Manager or their designated representative is authorized to subjectively reduce these
      charges by up to 50% for outdoor trash enclosures that are designed with roofs, sidewalls, and
      final surface grades that effectively reduce the introduction of storm water into the enclosures. 


Drought and Emergency Water Rates per 1,000 Gallons
Residential customer:
Charge Increase Percentage 

0%

25%

50%

75%

100%

125%

150%

0 -- 1,500 gallons

*

*

*

*

*

*

*

1,501 -- 15,000 gallons

$3.18

$3.18

$3.18

$3.18

$3.18

$3.18

$3.18

15,001 -- 25,000 gallons

$3.98

$4.98

$5.97

$6.97

$7.96

$8.96

$9.95

25,001 -- 50,000 gallons

$4.97

$6.21

$7.46

$8.70

$9.94

$11.18

$12.43

50,001 -- 75,000 gallons

$7.47

$9.34

$11.21

$13.07

$14.94

$16.81

$18.68

Over 75,000

$11.20

$14.00

$16.80

$19.60

$22.40

$25.20

$28.00


*Same monthly minimum charge 

Non-Residential customers (commercial, industrial, municipal, schools & apartments):
Charge Increase Percentage 

0%

25%

50%

75%

100%

125%

150%

0 -- 1,500 gallons                

*

*

*

*

*

*

*

Over 1,500 gallons

 $2.86 

 $2.86

 $2.86 

 $2.86

 $2.86 

 $2.86 

 $2.86


*Same monthly minimum charge

Irrigation and Fire Protection:
Charge Increase Percentage 

0%

25%

50%

75%

100%

125%

150%

0 -- 1,500 gallons                

*

*

*

*

*

*

*

Over 1,500 gallons

 $5.33

 $6.66

 $8.00

 $9.33

$10.66

$11.99

$13.33


*Same monthly minimum charge

Construction Fire Hydrant:
Charge Increase Percentage 

0%

25%

50%

75%

100%

125%

150%

0 -- 1,500 gallons                 * * * * * * *
Over 1,500 gallons

 $3.74

 $4.68

 $5.61

 $6.55

 $7.48

 $8.42

 $9.35


*Same monthly minimum charge

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