Community Services 

1st Floor, Allen City Hall
305 Century Parkway
Allen, TX 75013

214.509.4500

214.509.4590



Community Services Administration 

Staff
Name Title Email Phone
Gonzalez, Elizabeth Administrative Assistant (Service Center) 214.509.3150
Knipp, Jimmy Assistant Director 214.509.4502
Massey, Steve Director 214.509.4501
Schneck, Alison Senior Administrative Assistant 214.509.4510

Utility Billing 

Staff
Name Title Email Phone
Chamberlain, Kathy Utility Billing Supervisor / Permit Manager 214.509.4561

Trash & Recycling 

305 Century Parkway
Allen, TX 75013

214-509-4551

214-509-4567



Staff
Name Title Email Phone
Such, Debbie Customer Service Representative 214-509-4551
Smith, Andrea Education Specialist 214.509.4552
Kliewer, Donna Waste Services Manager 214.509.4554
Diaz, Josué Education Specialist 214.509.4555

Water & Sewer 

Staff
Name Title Email Phone
Garza, Art Water / Sewer Superintendent 214.509.3101

Water Conservation 

Staff
Name Title Email Phone
Donaldson, Gail Water Conservation Manager 214.509.4559
Lewis, Anne Customer Service Representative / Rebate Program 214.509.4556
Nahas, William Education Specialist 214.509.4553