Mission and Values

The City of Allen offers residents a small-town atmosphere with big-city amenities and excellent municipal services. Under the leadership of council members and the city manager, employees work diligently to fulfill the priorities of our strategic plan, including:

  • Enhancing neighborhood livability and safety
  • Cultivating regional alliances and partnerships with agencies and governmental units that affect Allen
  • Improving regional mobility through transportation initiatives
  • Signifying, enhancing and communicating Allen’s identity to the region and the nation
  • Systematically investing in public infrastructure
  • Maintaining operational excellence in city government services
  • Providing economic investment that increases employment opportunity and the tax base, provides desired goods and services for residents and contributes to the community character and identity
  • Proactively working to protect, conserve and manage water resources
Our employees serve the citizens of Allen with the following values:

  • People First - Giving priority to others 
  • Respect - Treating others with courtesy and dignity 
  • Integrity - Serving with honesty, trust, and hard work 
  • Deliver - Following through on commitments while exceeding expectations 
  • Excel - Creating an innovative and improving work environment