Service Rates & Penalty Fees

The City of Allen has established rates for utilities based on the cost of providing services. Water and sewer rates listed below took effect February 1, 2015.
  1. Residential Service Rates
  2. Non-Residential Service Rates
  3. Drought & Emergency Rates
Utility Billing
  • $50 deposit to initiate new service
  • $50 deposit to reconnect service, if service is cut off for non-payment more than once

Residential Water
Minimum bill increases based on meter size.
Up to 1,500 gallons -5/8” standard meter $10.29 per month (minimum bill)
Up to 1,500 gallons - 3/4” meter $17.17 per month (minimum bill)
Up to 1,500 gallons - 1” meter $27.46 per month (minimum bill)

Residential Volumetric Rates
1,501 to 15,000 gallons $3.40 per 1,000 gallons
15,001 to 25,000 gallons $4.25 per 1,000 gallons
25,001 to 50,000 gallons $5.32 per 1,000 gallons
50,001 to 75,000 gallons $7.99 per 1,000 gallons
More than 75,000 gallons $11.98 per 1,000 gallons

Residential Sewer
Based on water usage.
Up to 1,500 gallons $20.79 per month (minimum bill)
Next 8,500 gallons $2.56 per 1,000 gallons
More than 10,000 gallons $42.55 maximum

Residential Drainage
Monthly Fee for Single Family Residential $3 per month


Residential Waste Services
Trash & Recycling Pickup 
(includes one trash and one recycle polycart)
$15.02 per month
Each additional trash polycart $8.89 per month
Each additional recycle polycart $2.10 per month
Polycart Replacement $75.59 per cart
HHW Pickup $0.57 per month

Penalty Fees
Bill not paid by due date 10% penalty on entire past due amount
Reconnection Fee During regular business hours $20
Reconnection Fee after hours / weekends / holidays $40
Returned Check Fee $25